laitimes

Consumers and Cadillac 4S stores have ambiguities due to the way they buy cars, and they help to resolve them

On January 12, Huashang Bao-Ersanli Information received a report from Mr. Li of Nanzheng District, Hanzhong City, that he went to Hanzhong Derentongbao Cadillac 4S store on January 2 to see a car, and at that time he and the sales staff had discussed the purchase of the car in full, but later without their knowledge, the sales staff and their lover signed a car purchase agreement in installment payment to pick up the car, and the two sides had ambiguities in the purchase payment method. At the same time, Mr. Li also found that his car was the exhibition car of the previous 4S store, and he believed that the exhibition car sales should have certain discounts, but the 4S store still sold it to himself according to the new car price.

Consumers and Cadillac 4S stores have ambiguities due to the way they buy cars, and they help to resolve them

At noon that day, when the reporter met Mr. Li, Mr. Li told the reporter about his car purchase process: "At that time (January 2), I saw a red Cadillac sedan in the 4S store, and discussed with the sales xiaoYang to buy the car in full. On January 8th, because I did not pick up the car because I had something to do, my daughter-in-law went, and then the night I picked up the car and came back, I learned that it was a car that was paid in installments, and I was very angry at the time. Later, I looked for the 4S store, they said that now to change to full payment, you have to pay off the loan of 110,000, and I will bear all the liquidated damages generated, which feels unreasonable, and both parties should be responsible. ”

Consumers and Cadillac 4S stores have ambiguities due to the way they buy cars, and they help to resolve them

At the same time, Mr. Li's friends found that the Cadillac sedan purchased by Mr. Li was produced in July. "It's been 6 months now, and it's been a stock car." Subsequently, the reporter came to the Hanzhong Derentongbao Cadillac 4S store, and the manager of the sales department of the store, Chen, said that the car was an exhibition car.

Regarding the decision on the way to buy a car that Mr. Li questioned, Manager Chen said: "The final way to buy a car is determined by Mr. Li's lover to consult with a sales consultant. The reporter also saw from the chat records of the sales consultant Xiao Yang and Mr. Li's lover that it was indeed Mr. Li's lover who confirmed the purchase of the car in the form of an installment loan after consulting Xiao Yang.

Consumers and Cadillac 4S stores have ambiguities due to the way they buy cars, and they help to resolve them

Mr. Li does not agree with this statement, Mr. Li believes that he saw the car on January 2, paid the deposit, and clearly explained to the sales consultant Xiao Yang that he wanted to buy the car in full, and later to change the way of buying the car, the sales consultant should let himself know and then pick up the car, the full purchase of the car and the installment loan to buy the car is a certain difference.

Consumers and Cadillac 4S stores have ambiguities due to the way they buy cars, and they help to resolve them

In the end, after the reporter coordinated with the two sides on the spot, the two sides agreed that while Mr. Li paid off the loan, the two parties would each bear 50% of the liquidated damages arising from the early repayment of the loan; Manager Chen also gave 5,000 yuan compensation to Mr. Li for the "show car" problem raised by Mr. Li. Huashang Daily reporter Wang Peimin Editor Cao Wenzhe

(CWZ)

Consumers and Cadillac 4S stores have ambiguities due to the way they buy cars, and they help to resolve them

Read on