An Apple mobile phone purchased for 7,000 yuan was repaired because of a card screen failure, and the merchant quoted a price of 14,000 yuan to repair, such an absurd scene happened in an Apple repair service center in Wuhan.
Recently, Ms. Wang in Wuhan bought an Apple mobile phone, and it didn't take long for her to have a stuck screen failure, and she searched for a China (Apple) repair service center on Baidu, which was located in Room 2106, 21st Floor, Wushang Plaza Office Building, No. 688 Jiefang Avenue, Jianghan District, Wuhan.
After arriving at the store, the maintenance staff disassembled the mobile phone and looked at it and said that the motherboard was burned out, and it took 2198 yuan to repair, and after a while, the other party said that the mobile phone chip was also burned out, a 15 yuan, a total of 750, plus the previous motherboard, a total of 14000 yuan, Ms. Wang gasped when she heard this price, because she only spent 7000 yuan when she bought her mobile phone, and now the price of repairing the mobile phone is twice as much as buying a mobile phone. Ms. Wang told the other party that she was a recent graduate and hoped that the other party could give a discount, and the other party gave Ms. Wang a discount, but the repair cost still exceeded the price of the mobile phone. Later, the two sides reached a stalemate, and it dragged on until three o'clock in the afternoon, because Ms. Wang still had work to deal with in the afternoon, and after fighting, Ms. Wang finally mortgaged the mobile phone to the repair shop, and she posted another 500 yuan before getting out.
After the police arrived at the scene to understand the situation, they said that this kind of dispute was not within the scope of their management authority, and suggested that Ms. Wang seek help from the Municipal Supervision Bureau.
Ms. Wang then asked the media for help, and the media helped contact the Jianghan District Market Supervision and Administration Bureau and the Wansong Market Supervision and Management Office, and the other party said that repairing a mobile phone is more expensive than buying a mobile phone, which is unheard of, and he advised consumers to negotiate with the store first, and if the negotiation fails, they will get involved.
Later, the reporter came to the store with Ms. Wang and found that the store did not have any logo related to the Apple mobile phone, which was completely different from the information found on Baidu search. After guessing the identity of the reporter, the other party finally agreed to let Ms. Wang add 1800 yuan on the basis of the previous payment of 500 yuan, so that the user will take the mobile phone away, when the reporter is ready to continue to communicate, the other party said viciously, if you bargain again, you will no longer negotiate, and the mobile phone will not be returned, and then Ms. Wang has no choice but to take out another 1800 yuan to get the mobile phone back, surprisingly, when the reporter is about to leave, A man in the repair shop yelled at the reporter menacingly, what do you want to do, do you want to find trouble? and rushed straight to the reporter, but fortunately, the other people in the store stopped the man, and the other party left safely.
Afterwards, Apple officials told reporters that the repair shop in Room 2106, 21st Floor, Wushang Plaza Office Building is not an officially authorized repair shop by Apple at all, and Baidu also removed the link to the repair shop from the front row of advertising space. Boss Li, who has been engaged in mobile phone repair in Wuhan for many years, said that this store is a recognized black store in the industry, and they often change places because they are often complained. And many netizens also complained on the Internet that this store has no defects in the mobile phone to be repaired, and the mobile phone without problems will also disassemble a few parts to create problems, the most important thing is that they will look at the dishes according to the user's knowledge of electronic products, understand more and slaughter less, and know less slaughter.
So how can you repair your mobile phone without stepping on the pit? Some people in the industry said that the repair of mobile phones must find a regular official after-sales store, do not trust the small advertisements on the Internet, to the store to observe the store qualifications, to see if it is an official repair shop, in the maintenance of the whole process as much as possible to watch the repair process, as far as possible to avoid the mobile phone out of their sight. You can't leave your phone in the store when you walk away. In case of a dispute, you can call the police and keep the relevant evidence for complaints.
For the mobile phone that is defective but can be turned on normally, in fact, the mobile phone can be taken to a reliable second-hand platform for recycling, and after getting part of the money, add some money to buy a new phone, so that the disputes caused by the above repair of the mobile phone can be avoided.
Where to recycle second-hand mobile phones is more reliable, recommend a more cost-effective platform to recycle second-hand mobile phones, this platform price is real, privacy clearance technology is reliable, fast payment, it is recommended that there are idle mobile phones at home to recycle the small partner will take the product to this platform to compare the price and then make a decision.