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Since November last year, Harbin's popularity has continued to soar and it has become the most popular tourist city today.
At the same time as the Northeast exploded, the Northeast cuisine with large quantities and affordability, strong color and fragrance has also become a popular Internet celebrity dish, but at the beginning of January this year, a scandal broke out in the Northeast restaurant.
Mr. Liu, a netizen in Zhejiang, said that he had an argument with the boss when he was eating dumplings at a local Northeast restaurant, and was asked to pay for the dipping vinegar by the restaurant.
Do you have to add money to eat dumplings dipped in vinegar? This is unheard of and unseen.
After this incident was exposed, it caused huge controversy on the Internet, and the Northeast restaurant also ruined Harbin's goodwill for the Northeast Bolai by itself.
Just when netizens were swarming to accuse the store of indiscriminate charges, things ushered in a shocking reversal, and the customer who posted the video was slapped in the face, what is going on?
2023 is a hot year for the cultural tourism industry, tourism income has increased exponentially, and many stores have done tricking off customers in order to make money.
Just when netizens criticized the behavior of the store stealing customers, another news broke out in Zhejiang.
At the beginning of this year, Mr. Liu from Haining City, Zhejiang Province, on the recommendation of a friend, entered a Northeast restaurant for dinner.
While serving the dumplings, the boss specially prepared a vinegar dish for him, and it was natural to eat dumplings dipped in vinegar, but the store and the customer had a dispute over vinegar at the checkout.
Northeast cuisine is the local local cuisine of Northeast China, named because of the strong color and umami, sufficient heat and large quantity, Northeast cuisine pays attention to eating enjoyable, eating boldly, so Northeast cuisine is also called "hard dish".
Mr. Liu poured a lot of vinegar into the plate while eating the dumplings, but it was basically untouched, and the two plates of vinegar were wasted.
The boss runs a small business, and when he was packing and checking out for Mr. Liu, he saw the two plates of vinegar wasted on the table, and he felt very uncomfortable.
Mr. Liu listened to the store's words, and the anger came up all of a sudden, and he had an argument with him at that time, and took out his mobile phone to record the dispute.
Mr. Liu's emotions were quite excited, and when he shot the video, he spoke in a strong tone and used uncivilized words, and after he left the dumpling restaurant, he uploaded the video to the short video platform, which caused heated discussions among netizens.
As the video further fermented on the Internet, the Northeast dumpling restaurant involved was also picked up by netizens.
After receiving the relevant complaints, the Haining Municipal Administration for Market Regulation immediately sent staff to investigate and published the results of the investigation on the Internet.
The staff restored the original appearance of the matter by calling up the monitoring and questioning the diners and regular customers in the store that day.
On the evening of January 21, Mr. Liu dined with his friends in a restaurant, and when he left, he scanned the QR code with his mobile phone and paid 95 yuan, which included 1 yuan for a packing box and 94 yuan for dishes, which did not include the cost of vinegar.
The store reminded him that there was too much vinegar left on the table at the checkout, which was a waste, and it was necessary to collect money for doing so, and the store did not mean to charge vinegar money, but just wanted to remind Mr. Liu to pay attention to saving and not to waste, but his reminder angered Mr. Liu, and the two argued for a long time, and finally broke up.
Mr. Liu walked back by himself nine minutes after leaving the hotel, picked up his mobile phone and scanned the code to pay two yuan when he entered the door, and posted the matter on the Internet after he returned.
The owner of the shop took the initiative to contact Mr. Liu afterwards and refunded him the seasoning fee many times, but he was always rejected.
In the process of visiting and investigating, the staff asked many old customers whether the store had any additional charges, and the answers were negative, and the truth was revealed, the store did not directly ask Mr. Liu for the cost of dipping vinegar, he just wanted to remind customers not to waste, but it was misunderstood, resulting in such a big oolong.
After finding out the truth of the incident, the Haining Municipal Administration for Market Regulation immediately issued a public notice to restore the incident, and said that they would further regulate the market and resolve the disputes and contradictions between stores and customers.
As soon as this statement came out, the public opinion of netizens also took a 180-degree reversal.
After Mr. Liu's video was released, almost all of the comments were abusing the restaurant, saying that they were crazy about money, and they actually asked customers for vinegar money, saying that this Northeast restaurant had lost the face of all Northeast people, and the pattern was too small to do business.
However, after the regulator issued a statement, netizens turned their heads and accused Mr. Liu, saying that he blurred the focus, posted false videos, and led netizens to online violence, and should compensate the store for its losses.
In the process of reversing the situation, Mr. Liu and the store owner both suffered varying degrees of verbal violence and suffered certain injuries.
It was a trivial matter for a customer and the boss to have a dispute due to a verbal disagreement, but this trivial matter has risen to the height of regional blackness, which really shouldn't be.
The restaurateur is in the service industry, and when he finds out that a customer is wasting materials, he should remind him in a friendly tone, rather than a direct accusation with a bad attitude that exacerbates the conflict.
As a consumer, Mr. Liu should also understand that it is not easy for restaurant owners, and should not waste food, insult the restaurant, speculate about the restaurant with malicious intent, distort the facts, and lead online violence.
When you go out, you should be more kind to others, and you must really compare your heart with your heart and think about problems from the perspective of others, so as to avoid contradictions as much as possible.
Now the Northeast dumpling restaurant dipping vinegar incident has been clarified, but it really taught netizens a lesson, netizens did not know the truth, under the guidance of others, they carried out Internet explosions, which was to blame the store and injured the Northeast people by mistake.
When surfing the Internet, you should keep your eyes open, have the ability to judge right and wrong, and don't listen to the wind or rain, and maliciously speculate and judge others.