Wen\Wei WuXian
Judging from the overall complaint situation of "Car Quality Network" in April, the number of complaints about SUV segments in April was significantly higher than that of cars, mainly because the complaints of models including Highlander, LuFang, Kung Fu Cattle and other models broke out, occupying most of the complaint volume, so the complaint ranking was also high, and the corresponding cars appeared to have fewer complaints.
From the perspective of the car segment, the top models with complaints in April were BMW 5 Series, BMW 3 Series, Chery Ant, Nissan Xuanyi and Toyota Leiling, and below we will briefly comment on the complaints of these models.
NO.1 BMW 5 Series
The problem of BMW Brilliance 5 Series shows an explosive trend, the main reason is still due to its car machine system problems, the problem in March has been a car owner on BMW's ID7 system problems have made a collective complaint, some owners said that the BMW model they started lacked the remote upgrade and voice control and other functions described in the owner's manual, and deliberately concealed defects when selling vehicles, BMW is suspected of violating the consumer protection law, and the problem is still fermenting.
NO.2 BMW 3 Series
Different from the BMW 5 Series, the problem encountered by the BMW 3 Series is mainly the "burning oil problem", the owner said that its engine 1 and 2 cylinders spark plug organic oil, there is a phenomenon of burning engine oil, and accompanied by an increase in fuel consumption, the problem has also attracted widespread attention, resulting in a rise in complaints about the BMW 3 Series. In addition, there are problems such as increased fuel consumption and abnormal wear and tear on the braking system.
NO.3 Chery ant
Chery new energy ant is the first new energy vehicle in this list, the current monthly sales of small ants is also about 8,000 units, the overall performance is not bad, the main complaint problems in April are body accessories and electrical interconnection failure, body accessories and electrical power battery failure, promise not to fulfill the sales commitment is not fulfilled, body accessories and electrical air conditioning problems.
NO.4 Dongfeng Nissan Xuanyi
Xuanyi's complaints are mainly clichéd problems, as one of the highest-selling fuel cars, some problems are actually not incomprehensible, and its April problem feedback mainly focuses on transmission noise, engine/motor cooling system failure, engine/motor abnormal sound, transmission setbacks, etc.
NO.5 GAC Toyota Ralink
Ralink has been in the top ten of the complaint list for some time, and it belongs to the best compact cars, and its problems are mainly focused on the transmission sound, including transmission setbacks, transmission noise, engine/motor oil leakage, front and rear axles and suspension system shock absorber oil leakage.
In addition to the above 5 models, the top models with complaints are mainly Langyi, Tianlai, Fit, Corolla and other models, because the number of complaints is not high, I will not list them one by one.
Write at the end:
Among the above models, the problems of BMW 5 Series and BMW 3 Series are more prominent, with suddenness and representativeness, for BMW Brilliance, whether it is the problem of burning oil or the problem of the car system, it should be solved as soon as possible. For consumers, they should also know more about it, so as not to "buy a car easily and difficult to maintain a car".
(This article is originally produced by the editorial department of [Auto Industry] New Media, the author of this article is Wei Wuxian, and the reprint should indicate the source)