Epidemic prevention and control on the "front line"
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In a special period under the epidemic
The story of an operator on the Psychological Assistance Hotline
A hotline, a warm voice. During the epidemic, you may also have a lot of emotions in your heart, if you want to say, foshan psychological assistance hotline operators are waiting for you on the other side of the phone... As an operator of the Foshan Psychological Assistance Hotline, Ah Mei's daily job is to patiently listen to the counselor's heart, and throw empathetic words to the counselor to help them get out of the predicament.
Foshan Psychological Assistance Hotline operator Amei at work.
Talking about the most touching call, Ame recalled that once when the phone was answered, she heard the crying of the child on the other side, the two children cried together, and the mother's voice was sobbing. During the epidemic, her husband has not returned from working in the field for half a year. "In this case, we can't give a quick way to relieve emotions, more often than not, we are willing to listen to her and accompany her." Ame said.
One phone just hung up, the next one rang, and sometimes there was no time to eat. "When I'm very tired, I think that the other party wants to get help through this phone, they can find this phone and pluck up the courage to call, they must be very much in need of our support, and it is this force that has been supporting me behind my back." 」 Ame told reporters.
There is a passage in Ame's circle of friends: "To you and me under the epidemic: we can't choose what happens in this world, but we can always choose to interpret it and deal with it."
Foshan News Network reported
Reporter: Kwong Qiqi
Filmed by: Deng Jin trench
Edit: Su Shiqi
Reviewers: Chen Jiaying, Huang Chucheng
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