"Hello, Mr. Wang, during the epidemic closure period, if you do not buy vegetables, we can arrange for someone to deliver you food for free." A user manager of a smart car sent a message.
In the past few days, the topic of "free delivery" of Zhiji Automobile has begun to heat up in the WeChat circle of friends.
Zero contact "free delivery"!
Wisdom is super heart-warming
"Our community is sealed, there is not much 'surplus grain' at home, can you help buy some milk, eggs and meat, these days can be sent, thank you!"
At zhiji automobile Shanghai Tianan Qianshu experience store, an angel wheel user who was isolated at home in a nearby community was deeply moved after receiving the inquiry message sent by Zhiji automobile: "During the difficult period, it all depends on 'zhiji'! ”
Zuo Xiang, manager of Zhiji Automobile, confirmed to reporters that they did send inquiry messages to angel wheel users in Shanghai, Shenzhen and other places from March 14, and sent care to users.
"During the epidemic, everyone will encounter more or less inconvenience in purchasing. The troubles we encounter ourselves may also be encountered by users. When talking about the original intention of "free food delivery", Zuo Xiang said so.
In the past ten days, the staff of Zhiji Automobile Experience Store has successively sent gift bags containing rice, vegetables, fruits and meat products to users in a zero-contact manner, which has made many consumers feel the warmth of this new power car company.
Deliver new cars on time and with high quality
More important than anything
Even if the pace is disrupted by the epidemic, the number of Zhiji L7"A series users is growing every day. Zuo Xiang said. At present, 15 Zhiji car experience stores have opened across the country, and 70 are expected to reach within this year.
Soon, the "New World Driving Control Flagship" Zhiji L7 will usher in the listing. When the reporter connected with Jin Weifeng, director of the quality and delivery department of Zhiji Automobile, he and his companions had been stationed in the SAIC Lingang Intelligent Factory for more than a week. "As long as the car can be delivered to the user on time with high quality, it is more important than anything else."
Production plants are often not subject to living conditions. Although there are factory "ten-piece sets" such as sleeping bags, quilts, and toiletries, the conditions are still difficult to lie on the floor.
"This month, we have a batch of production plans for the Zhiji L7." Jin Weifeng said, "This batch of cars is mainly delivered to dealers for showroom display and new car test drive. Therefore, it must be completed before the market is launched. ”
In the final sprint stage of vehicle submission, the epidemic disrupted the rhythm of everyone - factory closed-loop management, production staff shortages, material transportation was blocked, and various challenges appeared in front of us.
In order to ensure that the delivery of "the back wall does not fall", the 12 employees of Zhiji Automobile took the initiative to ask for help and formed a "commando team". Before the implementation of closed-loop isolation control in the community, they stayed at the Lingang factory with their luggage. The backbone of this group of people aged about 30 years old has undertaken manufacturing, quality assurance, production planning, logistics and other operational tasks, thus ensuring the smooth production of Zhiji L7 in an orderly manner.
The front line of supply is maintained day and night
Present more perfect luxury quality
On the front line of supply, many people stand by day and night. Jin Weifeng told reporters that before the new car is delivered, they dare not slacken off in the slightest. From working at 8 a.m. to going to bed at 2 or 3 p.m., zhiji employees stationed here work nearly 18 hours a day. "From material procurement to production coordination, the headquarters procurement and supply chain leaders lead the holding of two supply assurance meetings every day to ensure that every part can arrive at the factory on time and let the new car be delivered according to the node."
The advent of the epidemic is testing the ability of the team, and it is also testing how the team can transform the immediate pressure into a joint force to move forward.
During the stay at the factory, a brainstorming of "exquisite quality improvement" began. They took advantage of the team's 24-hour time together to put together a list of subtle perceived problems with the user's use of the vehicle.
For example, Jin Weifeng found that the button operation force and feel on the vehicle tailgate switch, engine compartment, and steering wheel can be more perfected, thus upgrading this already luxurious quality car to another level. "We want the vehicles that end up in the hands of our users to be of exceptional quality."