New energy car owners are bitter in their hearts, and they have survived the anxiety of winter endurance, but they can't hide from the lock electricity in spring!
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The problem of locking electricity fermented, and car owners collectively complained about rights protection
Recently, the tram "locking incident" continued to ferment, in the black cat complaint network, the owner participated in the collective complaint, believing that WM Car "without the consent of the owner, without authorization, by upgrading the BMS software, setting the upper and lower thresholds of charge and discharge to reduce the hidden danger of battery defects, resulting in a serious contraction in the vehicle's mileage", and the battery has a huge safety hazard.
Judging from the complaint information of the owner of the Wei carriage, more than 600 car owners have encountered such problems, and since the middle of 2021, there have been successive car owners to complain.
In the Weima Lock Electric Rights Protection Group, the owners of various vehicles have reported that their cars are locked in electricity
Feedback from a car owner in Beijing:
"Since May last year, basically as long as the car that enters the store for maintenance has been 'locked'.
My EX5 was 'locked up' after entering the store on June 4 last year to do free maintenance, the car itself advertised endurance is 400 kilometers, 'lock electricity' before the actual can drive 250 kilometers, 'lock electricity' after only 180 kilometers. ”
Not only Weima, Xiaopeng is also suspected
In addition to Weima, Xiaopeng has also recently fallen into the storm of locking electricity. Many of the first batch of Owners of Xiaopeng P7 complained that:
After the car underwent an OTA (remote upgrade of the car) at the end of 2021, it was found that the mileage was significantly reduced, and it was suspected that Xiaopeng Motors "locked the power" of the vehicle through OTA.
For the lock electric storm, some time ago, WM invited 98 car owners into the store, and with the consent of users, 38 vehicles were tested, and the test results were normal. But for this result, car owners do not pay.
Xiaopeng Automobile said that with the consent of the owner, the battery has been removed and sent to the factory for testing, and the test results will be announced as soon as possible.
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What is power locking?
The problem of locking electricity can be said to be a hidden pain in the electric vehicle industry, and it cannot be classified as a problem of one or two car companies.
Simply summarize the locking of electricity, the so-called electric vehicle locking, in fact, through OTA, that is, unlimited upgrade software, change the charging and consumption of the battery. That is, you are not allowed to fill the battery, which causes your car to have an endurance of 300 kilometers, and you can only run 200 kilometers at a discount.
Why do car companies do this?
The purpose of car companies is to prevent spontaneous combustion accidents, but also to extend the service life of car batteries.
This would have been a good thing, why don't car owners pay for it?
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Why electric vehicle lock electricity caused anger
The locked electricity itself is based on the working characteristics of lithium batteries, whether it is a mobile phone or a lithium battery of a car, once it is fully charged or overcharged, one consequence is the occurrence of spontaneous combustion explosion, and the other consequence is that the battery life will decrease.
Therefore, whether it is a mobile phone or an electric vehicle battery must be locked, that is, a part of the electricity is hidden when designed to prevent overcharging.
Merchants use the characteristics of lithium batteries to falsely advertise for their own benefit
In order to attract consumers, promote sales, and flaunt their high endurance, some electric vehicle companies adopt radical battery design strategies at the beginning of product design to improve product performance values at the cost of reducing safety, and wait until after the fire accident occurs after the listing, the paper package cannot stop the fire, and then lock the electricity.
In the electric vehicle market, high endurance is the most competitive selling point, the same 60 kWh electricity, I put the endurance to 510 kilometers, it is 10 kilometers more than the opponent, there is one more selling point, this ten kilometers, is to use the part of the electricity that should be locked.
So you will notice that in the several car companies that were complained about earlier, most of the power locks occurred after there was a fire accident.
Sneaking behind the lock electricity "Little Nine-Nine"
Most car owners complain that after being upgraded by OTA in the name of maintenance, the mileage is reduced and the charging is slow, but the manufacturers deny that there is a power lock.
Since it is for the safety of the owner and the battery life, why not ask the owner for consent in advance? Why sneakily deny the act of locking the electricity?
Manufacturers do have their own small nine-nine, absolutely can not admit it. Admitting it means that the product design is flawed, the mileage is exaggerated, there is fraudulent publicity, and more claims may be faced.
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Can it be unlocked
Since the power can be locked, can it be unlocked?
For the sake of the owner's own safety and battery life, it is not recommended to unlock. The damage to the battery caused by over-limit use is like liver damage and is irreversible. Unlocking may trigger safety hazards such as spontaneous combustion.
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Write at the end
The most intuitive impact of "locking electricity" is the decline in vehicle mileage. Mileage anxiety is a consumption pain point that everyone is particularly concerned about, and the decline in battery life directly affects everyone's emotions.
Whether it is the decline in product strength, or a series of problems such as spontaneous combustion or power locking, WM has reached the point where it needs to be vigorously rectified.
As an automobile company, we must not deceive consumers for the sake of greed for our own interests. Nor can we refuse to face these problems head-on, shifting what should have been paid by the enterprise to being paid by the user.