Operator Finance Wu Bihui/Wen
The annual 315 is coming, and for the new energy automobile industry, battery quality issues have always been the focus of attention. GAC motor in recent years is also actively layout of the new energy market, its GAC Aean brand was reported by the media last year by more than 100 car owners about battery life, power lock, etc. complaints, and the company has not given a positive response, only in private silent solutions.
According to the Central Broadcasting Network, on August 9 last year, the "Car Complaint Station" column of its car channel received complaints from more than 100 owners of the 2019 Aion S of GAC Aian, saying that "since the middle of July last year, the vehicle endurance has been significantly reduced, and the endurance of 420-450 kilometers on urban roads in previous summers can only run about 360 kilometers now." "There are also many car owners who said that they had experienced the power lock situation in the summer of 2020, but at that time, the lock power was recognized by the manufacturer, and the car owner was given a care package of 1,000 yuan per month waiting to be replaced with a new battery, but it did not take many months to encounter the lock power again.
The article shows that in 2021, the owner did not receive the notice of the manufacturer when the power lock occurred, and the owner contacted the 4S shop and the manufacturer to reflect the problem, and even complained, but the manufacturer has not admitted the problem of locking the power. The manufacturer 400 customer service and 4S store treat the owner in an indifferent way and do not give a positive response to the problem of locking the power.
However, the article said that since then GAC Aean has successively sent message pushes and system upgrade pushes to car owners, and the notice mentioned, "Recently, we have received some customer feedback on the lack of vehicle power under specific working conditions, and after receiving the information, we urgently checked, and now the preliminary investigation result is caused by software BUG, and software repairs have been carried out." At the same time, some car owners said that they received a notice to change the battery, and the 4S store promised to provide certain subsidies.
GAC Aion S was listed in 2019, as a batch of electric vehicles listed earlier, it is considered to be a pure electric car with excellent space performance, high-grade interior materials, AI car federation, and the first to reach NEDC with a range of 510 kilometers, and it is only about 210,000 after subsidies, which is very competitive in the domestic market and has been good in sales.
At present, the general manager of GAC Aean is Gu Huinan, who came from a science and engineering background, and his work in GAC in the early years was more inclined to the background, mainly in charge of the field of GAC passenger car engines, but with the establishment of GAC New Energy Company in 2017, Gu Huinan's identity also began to change, and eventually became the helmsman of GAC Aean, gradually coming to the front of the stage.
But in any case, GAC Aeon still replaced the battery for the owner and provided subsidies.
(Editor-in-Charge: Wu Bihui)