As we all know, "rotten cars rot first", when various brands have protected their own car chassis to improve the quality of the body, Toyota C-HR has reduced the bumper guard.
Today's annual inventory of complaint models, let's talk about GAC Toyota C-HR.
According to the 2021 Toyota C-HR Complaint Index trend chart of Automen.com, in July and August, the C-HR complaint index suddenly rose, and the phenomenon continued until September before it began to flatten out. Based on the experience of auto door nets, it is speculated that in July and August, C-HR was subjected to centralized complaints.
According to the auto door network survey, the old models before 2020 are equipped with "bumper under the guard plate", and the 2020 and 2021 new models have reduced the "under the bumper guard plate", which may be the reason for the surge in the complaint index from July to August.
According to the feedback of car owners, the new model of GAC Toyota C-HR has resin shields at the bottom of the engine compartment, the bottom of the body, and the area near the fuel tank. The skid plate with more comprehensive coverage has a better protective effect on the bottom of the car, but the only thing missing in terms of turf is the under-bumper skid plate.
The guard plate under the bumper is an important part of the protection of the vehicle chassis, and its presence directly blocks the impact of the sediment.
However, according to the comparison chart between the old model and the new model before 2020, we can clearly see the difference between the front and rear of the model reduction and the guard plate under the bumper.
The owner claimed: The 4S shop clearly told the original car not to be equipped with a rear bumper under the guard plate, which was like this at the beginning of the design, and the factory was like this.
The role of the guard plate under the bumper is to block the mud and sand splashed during the driving process outside the shield surface, prevent the sediment from further immersion into the suspension system, and achieve the protection of the suspension system, thereby reducing the driving safety problem caused by the sediment accumulation inside the suspension system. At the same time, it can be better connected with the rear spoiler to achieve the effect of further reducing wind resistance.
After the reduction of the "protective plate under the bumper", the problems caused by the owner's car are self-evident.
Faced with the problem of reducing the allocation, GAC Toyota did not respond. However, some car owners said: "The 4S shop clerk said that the exhibition vehicle of this car in the auto show was also not equipped with a rear bar under the guard plate. The slightly tough statement is unapologetic. Manufacturers and 4S stores behave like this, it is inevitable that they will "smash the signboard".
In fact, "that guard plate" is not a valuable commodity, on the contrary, the problem of reduced allocation, is not it more obvious to the attitude of GAC Toyota?
The owners of the car were angry and helpless about GAC Toyota's handling of this matter, and some owners chose to install their own "protective plate under the bumper".
Auto Door Network believes that although these reduced accessories can be installed by the owner after the car is purchased or installed at a 4S markup, the owner should be informed of the reduction in advance in the sales link, and the owner cannot be dumb, and the owner's right to know should be guaranteed. However, GAC Toyota's choice of "muffled small actions" should not be the work of large manufacturers.
Although the under-bumper guard plate that was reduced in the text is not valuable, whether it is a reduction in the production process or the attitude towards the reduction event, it reflects GAC Toyota's lack of attention to consumers. In the face of this reduction incident, car owners are not only complaining about worthless "accessories", but also for the gas of competing for a reduction.