A few chairs, a few tables, the Monte Carlo community party branch and residents face to face, held this month's "building bench meeting", "on-site affairs, on-site problems", this is a key part of the "three-four-five" governance work method of Monte Carlo community, Zhonghan Street, Laoshan District, Qingdao City.
The "three-four-five" work method, that is, the establishment of "three mechanisms", the creation of "four teams", the implementation of "five-heart service", and the response to public opinion through measures such as "party committee support, community governance, grid refinement, and multiple linkage". The "three mechanisms" include the questionnaire survey mechanism of "asking about ten thousand homes", the community discussion mechanism of "building bench meeting", and the mechanism of multiple linkage and co-governance and co-construction. The "four teams" include the construction of the party and the masses volunteer service team, the "Tiantian Studio" service team, the community service assistant team, and the cultural propaganda service team. "Five-heart service" refers to the sincerity of the party-mass joint construction, the carefulness of the assistant service, the love of help and assistance, the people's heart of consultation and deliberation, and the warmth of volunteer service. Through the "three mechanisms", "four teams" and "five heart services", residents are guided to participate in community governance and solve community governance problems.
"Recently, there has been a lot of rain, resulting in water accumulation on the roads in the community, and the entrance of the building is backfilled, and it seems that the rainy season is going to be again, how to solve this problem with the party branch of the community?" "There is no property in the community, no one maintains the greenery, the land is bare, and the bare is too ugly, what should I do?" "What should I do if the iron railing at the east gate of the community is rusted for a long time, and it is easy to hit passers-by on windy days?" "What should I do if the electric car enters the corridor and it is too dangerous to charge the wires privately?" Since the questionnaire was issued, the questions raised by the residents in the questionnaire have been like opening a chatterbox, and the questions, opinions, and needs are all the things that the residents "look forward to", "difficult" and "urgent". There is no property in the Monte Carlo community, and the community party organization is the "first hope" of the residents.
Focusing on the voices of these residents, the Party branch of Monte Carlo Community took the lead in managing the problems at different levels in accordance with the standard of "small things do not leave the community, and difficult things do not leave the community", and residents were organized to discuss and negotiate around key issues. "Spring is an important period for greening maintenance, we can organize co-construction units and volunteers to claim the volunteer service of "Chuxin Garden" to share the pressure of greening management; electric vehicles can be placed in and out of the isolation belt, patrol the corridor and other ways to guide everyone to standardize charging and parking behavior; the corridor irrigation can organize volunteers to increase flood control inspections in the rainy season, replenish sandbags and other materials to make emergency preparations; iron railings are dangerous and urgent, which requires the community to help deal with the problem. "After brainstorming and working together, the final solution was formed.
By tapping the power of the "community" of pluralistic governance, a comprehensive platform for co-governance and co-construction has been built between community party organizations, community residents, and co-construction units, and various efforts have been made to jointly promote the work of party and mass co-construction, assistance services, assistance and assistance, consultation and deliberation, and volunteer service, so as to gradually realize the "No. 1 response" of mass services and the "first-line access" of public opinions.
Under the leadership of the party branch of the community, through the three steps of "questionnaire-discussion-governance", a discussion atmosphere of "more things to discuss, and better to discuss" has gradually been formed in the community, so that residents' problems can be responded, some people act, and some people give feedback, and the residents' anxiety and dissatisfaction can be heard, and the complaint rate in the community has plummeted. The implementation of the "three-four-five" work method has turned the "troubles" of the masses into the "top priority" of the party branch, and has truly realized the gorgeous change from "talking about the color change" to "handling the matter before the lawsuit".
The more I talk, the closer I get, the closer my heart gets. In the small room, there was a lot of discussion. Although community governance still faces many challenges, a beautiful picture of a happy home and a civilized community has become clearer and clearer in everyone's hearts.
(Source: Chung-Han Street)