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Obstetric experts incarnate as "customer service" and set up a consultation group to serve pregnant women in the sealed control area

"The NT inspection will be due soon, but the cell is blocked, what should I do?"

"In the sealed control area, my due date is almost up, what should I do if I suddenly have to give birth?"

Recently, the situation of epidemic prevention and control in Guangzhou is grim, while doing a good job in epidemic prevention and control, Guangdong Qifu Hospital fully cooperates with the Panyu District Government to escort the pregnancy test and production of pregnant mothers in the sealed area. The hospital has set up a "pregnant woman consultation group in the sealing and control area", and several senior obstetrics and gynecology experts led by Jiang Chunlin of the Obstetrics and Gynecology Center of Guangdong Qifu Hospital and Sui Zhen, director of obstetrics, have incarnated as "customer service" and opened the "ultra-long standby mode", which has provided help for dozens of pregnant women in the sealing and control areas of Panyu District, Baiyun District, Haizhu District and other places.

Ms. Li, a 36-week-pregnant twin mother, had planned to have a cesarean section around April 20. On April 15, a village in Pingshan, Shibi Street, was divided into a sealing and control area, and the area implemented the measures of "area closure, staying at home, and providing door-to-door service", and Ms. Li, who regularly checked in the maternity examination of Guangdong Qifu Hospital, was suddenly panicked. But soon, she was contacted by the obstetrician of Qifu Hospital and invited her to join the "Pregnant Women Consultation Group in the Sealing and Control Area". That night, she put forward her own needs in the group, and Sui Zhen, director of the obstetrics department of the hospital, immediately calmed her emotions after understanding the situation, and reported the situation to the Panyu District Health Commission.

Obstetric experts incarnate as "customer service" and set up a consultation group to serve pregnant women in the sealed control area

On the afternoon of April 19, under the arrangement of the community hospital, Ms. Li was successfully transferred to the designated hospital for delivery, and on the morning of April 20, she successfully delivered a pair of twins by caesarean section.

After receiving the notice that some areas in Panyu District were divided into sealed and controlled areas, taking into account the plight of pregnant mothers in the region in obstetric examination and childbirth, Guangdong Qifu Hospital immediately established a "pregnant women's consultation group in the sealing and control area". Jiang Chunlin of the Hospital's Obstetrics and Gynecology Center, Sui Zhen, Director of Obstetrics, Liao Dongxia, Deputy Director of the Maternity Ward, Lu Xiulian, Nursing Director of the Maternity Ward, Peng Hongli, and other senior experts monitored the health of pregnant women in real time in the group, providing 24-hour WeChat online consultation and diagnosis and treatment services. Provide detailed answers to questions about how to do obstetric examinations during special periods, what situations should go to the hospital, and how to deal with leg cramps during pregnancy. Even though the outpatient visits, rounds, and surgeries are very busy, experts still take the time to answer every question of pregnant mothers in a timely manner.

Obstetric experts incarnate as "customer service" and set up a consultation group to serve pregnant women in the sealed control area

"Pregnant mothers are prone to nervousness and uneasiness, and after encountering the epidemic, they are even more worried, so we carry out online consultation and diagnosis services to solve simple problems for them online as much as possible, and also provide them with corresponding psychological counseling." Sui Zhen said that after the pregnant mother consulted in the group, the doctor would assess according to the pregnancy situation, contact the community "three-person team" to carry out relevant work, to ensure that the pregnant mother did not leave any key obstetric examinations, such as the emergence of obstetric symptoms can also be timely medical treatment.

In addition, the department has also "moved" the pregnant mother's classroom to the online, "Happy Pregnancy, Preparation for Childbirth", "Prevention of Birth Defects" and other courses, full of knowledge points, pregnant mothers can learn pregnancy health knowledge online without leaving home, interact with doctors, this interesting and relaxed form, won everyone's praise. Pregnant mothers have sent bullet screens to interact with Sui Zhen: "Sticky" and "Very practical"... There are also online consultations for pregnant mothers: "Does drinking milk tea during pregnancy have an impact?" "Is it really painless to give birth painlessly?" Each live broadcast attracted nearly a thousand people to watch.

Obstetric experts incarnate as "customer service" and set up a consultation group to serve pregnant women in the sealed control area

Sui Zhen also especially reminded pregnant mothers that during the epidemic prevention and control period, pregnant mothers must not be less than routine obstetric examinations while doing a good job in personal protection.

[Nanfang Daily, Nanfang + reporter] Liu Huaiyu

[Correspondent] Pan Zengli

【Author】 Liu Huaiyu

【Source】 Southern Press Media Group South + client

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