Recently, the Internet has opened a verbal criticism mode for Changan Automobile, mainly because Changan Yidong and other models have actually opened a hegemonic mode on the complaint list, and many consumers have expressed great opinions. As a professional car editor, I will talk about this matter.
First of all, the large amount of complaints must be a certain problem with the product, but relatively, we need to see the volume of Changan Automobile, in 2021, Changan passenger cars sold 1.2 million units, this figure is the first line of sales in China, and the large number of complaints is normal.
But at present, the problems of complaints are strange, from strange noises to glass to service quality, which is very intriguing. Generally speaking, the number of complaints dominates the list because of the sudden concentrated outbreak of a certain kind of problem, such as the stink of Mondeo that year, etc., which directly leads to a surge in complaints because of a certain problem. However, judging from the complaints about several models of Changan, there are both battery problems like Changan CS55 PLUS and problems like Yidong that are all over the vehicle. That is very ridiculous, can only prove one thing, that is, Changan Automobile does have its own problems in quality control.
Remember that Xiaobian has test-driven Changan CS75 PLUS many times, as the main model of the brand, the performance in vehicle consistency is also unsatisfactory, after many test drives, the test driving feeling and feedback obtained are very different, which is also a great harm to the wind evaluation of the vehicle.
At the same time, brands such as Geely have always responded positively, positively replied, and solved problems positively in the face of problem models, but Changan is not like this. In fact, the problem with the car is not a difficult thing to accept, Mercedes-Benz S-Class has had several recalls, consumers are happy to deal with and accept the problem, but the problem of concealment and lying is difficult to accept.
In fact, with the end of Zotye and other brands, the only few remaining car companies in western China, Volkswagen, Changan is already a giant-level existence. But the manufacturing giants have not only gained privileges, but also should be more responsible, and Chang'an has done a very bad job in this regard.