#Chongqing Starbucks drove away and complained about the police on duty##Starbucks##人民网评星巴克: Please take back your arrogance##Chongqing involved Starbucks stores were sent white flowers and throw eggs##Chongqing headlines #Why after the Chongqing Starbucks coffee incident, it did not sincerely apologize to the public and the relevant grass-roots police and seriously rectify it like other enterprises, but showed a condescending attitude and arrogance, just saying that this was a "misunderstanding"?
If we think about those who enjoy Starbucks' services, the main target consumer group of this enterprise can be well understood.
Starbucks does not care about the accusations of netizens, because its company management and shareholders know that these people are not the target customers of the company, and those Starbucks coffee consumers who claim to be social elites, high-quality white-collar workers, intellectuals, etc., have basically not spoken out in this incident.
Simply put, Starbucks does not care about the voice of the general public at the grassroots level, which is the capital of their arrogant attitude.
