On January 13, Zhiji Automobile officially released the intelligent high-end service brand -- "IM Care One Key" on the occasion of the first anniversary of the brand. Officials said that "IM Care One Key" starts from solving the user's "pain points", customizes the full-time and zero-interruption exclusive service for users to meet the high-frequency needs of users, and solves the user's insurance, maintenance, travel, car connection and other full-scenario needs with one click.
It is understood that the "IM Care one-click high-end service package" includes "brand car insurance", "door-to-door fine washing", "door-to-door maintenance", "off-site power-up", etc., and users can enjoy one-click door-to-door service. Among them, Zhiji Automobile will provide users with 1 time a month to do in-depth cleaning of the interior and exterior decorations for the whole vehicle; 4 times a year to add electricity to the door; one-click door-to-door delivery of vehicles for maintenance and other services, brand car insurance simplifies the cumbersome procedures for accident claims, and the brand service personnel will assist in completing follow-up services throughout the process after the vehicle is insured.
In addition, the "IM Care One Key" service package also includes vehicle health testing, paint repair, door-to-door tire repair, maintenance of scooters and other services.
It is worth noting that Zhiji Auto promises that for angel wheel and A round users, the first year price of "IM Care one-click high-end service package" will be locked at 8999 yuan, not affected by other factors such as geography. Angel wheel and A series users will also enjoy the free charging benefit of 3,000 degrees per year for 3 consecutive years (1,000 degree public charging pile + 2,000 degree self-built charging pile).
In addition to the convenience of OneClap, another feature of this service package is the 7×24h "smart guard", which is also the software support that users can achieve. Based on data-driven cloud algorithm, it has a full-time intelligent management mode and a powerful service and energy replenishment network system. "IM Care One Key" can remotely and real-time identify the abnormal operation of the vehicle, and provide users with 24-hour battery safety management services.
In terms of basic service network, Zhiji Automobile said that in the future, it will cover more than 360 cities with a total of 442,000 charging piles through self-built, access to head public charging operators, and the energy replenishment system built by SAIC's high-quality ecological energy replenishment network. In the next two years, more than 100 supercharging stations planned and built by SAIC Motor will also be connected to the zhiji energy replenishment system. In addition, the Zhiji Plan will achieve delivery centers in the provincial capital cities in the middle of the year, and there will be more than 110 experience and delivery centers during the year.