Recently, on the occasion of the first anniversary of the release of the "IM Zhiji" brand, Zhiji Automobile officially released the intelligent high-end service brand "IM Care One Key". Based on the in-depth investigation of high-end users, "IM Care One Key" starts from solving the "pain points" of users, and customizes the full-time and zero-interruption exclusive service for users to meet the high-frequency needs of users, and solves the needs of users in all scenarios such as insurance, maintenance, travel, and car connection with one click. Through the analysis of the results of the special in-depth survey of users, it is shown that high-end electric vehicle users expect travel, and they want to obtain time freedom, transparent trust, and just right services. Users' demand for high-quality services has been upgraded from "worry-free service" to "full-time zero-interruption service". "IM Care One Click" came into being, allowing couture private service experience, one click service will be reached. Zero-interruption couture service: 8,999 yuan from "one click" to solve 99% of high-end user needs In response to the survey results, high-end users of Zhidian Automobile are worried about pain points such as "new energy premium rise", "maintenance premium time", "excessive service", etc., Zhiji Automobile's exclusive customization of 8,999 yuan "IM Care one-click high-end service package", which includes "brand car insurance", "door-to-door fine washing", "door-to-door maintenance", "local power-up" and other high-value products and high-frequency services. All services are available in one click. One-click arrangement "door-to-door fine washing", the service staff once a month to do a deep interior and exterior cleaning for the whole car, so that the user's car always remains as bright as new.
One-click 0 contact "door-to-door maintenance", completely eliminate the cumbersome vehicle maintenance, users only need one-click authorization, service personnel immediately go to the door for users to pick up and deliver vehicles, in the whole life cycle of the product monitoring, maintenance, so that users enjoy the whole process of contactless, non-disturbing intimate experience. One-click experience of "off-site power-up", the frequency of 4 times a year is enough to meet the needs of users traveling in different places. When the user travels and finds that the battery is insufficient, just click the "IM Care one-click power-up" APP option, and the service staff will take the initiative to pick up the car to complete the power-up service, completely eliminating the worries of off-site energy replenishment. One-click direct access to the "car insurance claim", the brand car insurance covered by the service package can not only save the user the cumbersome procedures in the accident claim after buying car insurance separately, in the future use of the car process, the vehicle can be summoned with one click after the accident, and the brand service personnel will assist in the completion of the follow-up service throughout the process, ensuring that the user enjoys a fast and intimate brand car insurance experience. "IM Care One Key High Couture Service Package" also includes vehicle health testing, paint repair, door-to-door tire repair, maintenance scooter and many other services, one-stop solution to 99% of high-end users' full-scenario car maintenance needs, truly bringing time and exclusive services to users.
For angel wheel and A round users, Zhiji Automobile promises that the first-year price of "IM Care One Key Up to Couture Service Package" will be locked at 8,999 yuan, regardless of other factors such as geography; at the same time, Angel Wheel and A wheel users will also enjoy an additional 3,000 degrees of free charging rights per year (1,000 degree public charging pile +2,000 degree self-built charging pile), which is equivalent to about 20,000 kilometers of free driving per year, which can meet the driving mileage needs of most users and achieve energy worry-free. * For the above service details, please continue to pay attention to the subsequent use rules issued by Zhiji official. Full-time intelligent service system: 7 ×24h intelligent guardianship, zero anxiety of replenishment "IM Care one-click" zero-interruption private service implementation, is based on data-driven cloud algorithm full-time intelligent management mode and powerful service and replenishment network system.
7×24h "intelligent guardian" management mode, is to achieve "one key" software support. Relying on the powerful domain fusion computing power, "IM Care One Key" can remotely identify the abnormal operation of the vehicle in real time, providing users with online intelligent diagnosis and maintenance services; according to the big data algorithm model, accurately predict the service life of some commonly used parts such as wipers and brake pads, and provide maintenance and replacement services; provide users with 24-hour full-time battery management services to fully ensure the safety of battery operation; and more intimately, according to the weather conditions, car travel, etc., actively and intelligently remind users to wash the car, Power-up and other matters, and one-click appointment service. The powerful basic service network is the hardware foundation for realizing "one-click delivery". In the future, Zhiji Automobile will build a power replenishment system through self-built, access to head public charging operators, and relying on SAIC's high-quality ecological energy replenishment network, covering more than 360 cities, totaling 44. 20,000 charging piles. In the next 2 years, more than 100 supercharging stations planned and built by SAIC Motor will also be connected to the Zhiji energy replenishment system. The delivery service centers authorized by Zhiji Automobile will basically cover the provincial capital cities of the country in the middle of the year, and there will be more than 1 10 experience and delivery service centers during the year, and at the same time, they can rely on saic oil group's strong network to provide comprehensive services for users across the country, so that IM Care services can cover every destination of users. As a user-oriented science and technology innovation enterprise, Zhiji Automobile has always paid attention to the voice of users and created an intelligent high-end service brand "IM Care One Key". One click, the service will be reached, so that every moment of your trip, worry-free.