[News-Oxcart Network]
Recently, a joint statement on the Cyber Tank 300 users "about the delayed delivery of the Great Wall & Super Realm Car" circulated on the Internet, which quickly fermented in the circle of car friends. The general content is the dissatisfaction caused by the quasi-owner of the Cyber Tank 300 due to the official inability to deliver the vehicle on time, which includes the prospective owner who paid a deposit of 20,000 yuan and paid the full amount.
On the official Mini Program of Overcrowding Auto, the update of vehicle delivery is from December 11, 2021, according to the order in which the owner successfully pays the final payment, and promises to complete the delivery volume by the Spring Festival in 2022. And through the mini program, the owner was charged a final payment of 283,000 yuan in addition to the 20,000 deposit. Customers who have only paid the outstanding balance of the deposit are delivered in the order of order locking.
#交付延迟引发不满, delivery is far away?
According to the owner's joint statement, the delivery date of the Cyber Tank 300 was extended from the initial December 21, 2021 to December 27, 2021, but by that time, only one car was delivered at each of the country's eight centralized delivery points. In addition, the 3,000 Cyber tanks 300 originally promised by January 31, 2022 were all delivered, but "until January 4, 2022, there were eight centralized delivery points across the country, and the cumulative number of deliveries was less than 30." "Such a progress is no longer possible to complete all deliveries before the Spring Festival."
This situation has triggered strong dissatisfaction among some Cybertron Tank 300 car owners, and the joint statement wrote that "the owners believe that the over-border car has been unable to fulfill their commitments", so they put forward 6 demands, including "determining that the online owner cannot deliver the car before the year, refunding all the money except the 20,000 deposit of the online owner and retaining the row number", "determining the compensation plan that the offline owner cannot deliver the car before the year".
#官方给出的补偿和退款方案
We saw That Overcrowded Auto issue a "Cyber Tank 300 Delivery Note" on its official public account, proposing 3 travel subsidy schemes in response to this joint statement of car owners. Just from the statement, it is far from the demands made by the owner, and the customer who is waiting to pick up the car compensates for a certain amount of shopping cards, and the owner who is no longer waiting can apply for a refund.
Finally, it is worth mentioning that for users who have paid a large deposit, if the user chooses to refund, he will be able to negotiate the relevant matters related to the termination of the contract. Therefore, if the customer does not want to continue to wait for the delivery of the Cyber Tank 300, the contract can be terminated by negotiating a refund as soon as possible. Judging from the feedback of the car friend group, many car owners also said that when they placed an order, they also saw the amazing shape of the Cyber Tank with some impulses, and after reason, they also felt that the price choice of 300,000 was very much, and if the Cyber Tank 300 continued to wait for an indefinite period of time, they would choose to refund.
summary:
As one of the three co-creation models launched by the tank brand based on the Tank 300, the Cyber Tank 300, which was operated by SuperPreside Automobile, made its debut at the 2021 Shanghai Auto Show held in April this year, and the car was priced at 308,000 yuan. Chaojing Automobile, which belongs to Guangzhou Chaojing Automobile Technology Co., Ltd., is a cooperative relationship with Great Wall Motors to create a car together. The simple understanding is the so-called "horizontal car" model - screening the prototype products of the car that meet the needs of the market, and using the design and development capabilities of the super-boundary to carry out a modification and upgrade. In addition to the Cyber Tank 300, other Cybertron models will be introduced.