IT home January 5 news, recently many Cyrus SF5 owners complained of being "cut leeks": the car was stopped shortly after buying. Today, Xilis responded that due to the need for the listing of AITO M5, the company temporarily closed the booking channel of Xilis SF5, "SF5 has not stopped production, and plans to restart booking around the Spring Festival." ”
Not only that, Cyrus today also published an article on its official Weibo "A Letter to Sf5 Users" saying that SF5 will continue to accept user orders.
In the text, Cyrus promised that the first owner of the Cyrus SF5 series would enjoy an additional lifetime warranty of the vehicle and range extender in addition to the 8-year / 160,000-kilometer warranty of the triple electric system.
The article also said that if the first owner changes to other models of the company's vehicles within four years, he can also get a discount of 10,000 yuan on the basis of the current rights and interests of the new car to be purchased.
It House encloses the full text of the statement:
Dear users and friends, hello everyone!
As a brand that has been established for six years, Xilix is a very young brand. The users who grow up with us will always be our most valuable asset. The support of every user to us is the biggest driving force for the development of Xilis. Compared to those centuries-old brands, we are still very young, but we are determined to become a legend. We will never forget that you were the first companions: when we encountered a chip supply crisis, it was you who gave us time with patience; It was with your enthusiastic support that we were able to build another brand new plant in full swing to expand production capacity and enrich the Cyrus model range with the SF5, Inquisitive M5 and many more new products.
Xilix SF5 will continue to accept user orders. After the user places an order, we will arrange a special person to follow up and assist in delivery in a timely manner. For users who have already been delivered, we promise that the first owner of the Cyrus SF5 series will enjoy an additional lifetime warranty of the vehicle and range extender in addition to the 8-year / 160,000 km warranty of the triple electric system (see the "Lifetime Warranty Service Details" of the Cyrus App for details). In order to further thank the support of SF5 users, the first owner can also receive a discount of 10,000 yuan if he or she changes to other models of the company's vehicles within four years, on the basis of the current rights and interests of the new car to be purchased.
All car owners are concerned about product performance, software upgrades and after-sales service and other issues, we will do our best to serve well, so that good reputation to help the Celis brand grow.
Users can call us at any time, or visit the user center, or contact your service consultant, Xilix will be happy to provide you with all kinds of help and services!
Thank you again for your trust and support in Cyrus!
Chongqing JinkangCelice Automobile Sales Co., Ltd
January 5, 2022
