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"Car Matrix" car evaluation: On the occasion of the New Year, various data in the automotive circle began to come out one after another, in the context of the automotive industry in the post-epidemic era, new energy vehicles ushered in rapid growth, but at the same time as sales increased, various problems also followed, the amount of car complaints also had a certain increase, the author sorted out the top 10 models in the number of complaints in 2021, most of the complaints are concentrated in the gearbox and other parts, this kind of problem basically covers all models on sale, but it is a large number of small problems.
From the ranking table can be seen that Euler good cat ranked first, the main complaint problem is the Euler good cat "chip door" incident caused by the publicity is untrue, the car because of the official publicity equipped with Qualcomm 8-core chip, and the vehicle for sale is equipped with Intel 4-core chip, which is seriously inconsistent with the publicity, resulting in a serious shortage of complaints caused by the car system Caton phenomenon, because most female car owners are not very familiar with the on-board interconnection system and understand, so if it is not the car machine system Caton or not necessarily lead to chip complaints. Although the Great Wall gave the owner a certain compensation afterwards, this "suspected" practice of deceiving users cannot be accepted by most car owners, and the complaint volume of nearly 10% of the cumulative sales is still shocking. I hope that Great Wall Motors can come up with sincerity to solve the problem of user complaints.
Volkswagen Tanyue high fuel consumption is the problem of "cliché", as a medium-sized SUV, the quality of the German car is still worth affirming, high fuel consumption and personal driving habits have a certain relationship, but a large number of complaints are the problem of the car itself, Tanyue equipped with 1.4T/ 2.0T engine in the fuel consumption test is generally high, of course, this is not absolute.
The Volkswagen car series on the list of Sagitar / Maiteng due to the problem of GSG gearbox has been a large number of complaints, setbacks, abnormal sounds, electromechanical unit failures and other transmission problems have become the most complained about by consumers for the dual-clutch transmission, to a certain extent affected the sales of the model, although the complaint has long existed, but Volkswagen did not consider the intention of replacing other transmissions, still to TSI + DSG as a "golden combination" spare no effort to promote.
Honda Civic and CR-V on the tire problem is not a particularly serious big problem, the most noteworthy honda CR-V oil increase complaints, the year's "throttle" incident almost ruined this classic model, and now it is mentioned again, Honda should find the reason from itself, this phenomenon is not a complaint of small batches of cars, should cause vigilance.
GAC Trumpchi GS4 as the first SUV of GAC Passenger Car, listed for more than 10 years, has a large amount of ownership to become the sales pillar of GAC Trumpchi model, the problem of complaints is mainly engine oil leakage, this is a more serious problem, if the amount of oil leakage is not very large, it can still be understood, if the oil leakage is serious, it is bound to affect the normal operation of the engine, causing a large accident, so it can not be taken lightly.
Toyota Corolla and Nissan X-Trail as compact cars and compact SUV field in the field of Japanese car sales of the best two models, the problem of the gearbox has not been taken seriously for a long time, although the advantages of the CVT stepless transmission are very obvious, but after the CVT transmission is used for a long time, it is easy to slip phenomenon and low bearing torque and other problems have always existed for a long time, especially for the winter ambient temperature can be as low as about 0 degrees Celsius in the area of frustration, acceleration and so on more obvious.
The above complaints in the top 10 models in addition to euler good cat position pure electric vehicle model, the rest of the models are basically all fuel vehicles, as the saying goes, "sell more problems is more" is not unreasonable, but some long-term high complaints have to attract the attention of manufacturers, after all, group complaints and individual complaints still have a difference in volume, the spread of word of mouth is very influential, so for the complaints of important components, manufacturers must not wait to look at it.