Xiaomi Auto: SU7 battery design life is 15 years and 300,000 kilometers

IT Home News on April 8, last night Xiaomi Auto officially released the "Xiaomi SU7 Q&A Netizens' Questions (Episode 10)", which further replied to a series of product questions that netizens are concerned about Xiaomi SU7, including what is the difference between the three versions of Xiaomi SU7, how to choose, and Xiaomi SU7 battery design life and other related issues.

IT Home noticed that in response to a netizen's question "How many years or kilometers is the design life of the Xiaomi SU7 battery?", Xiaomi Auto replied that the design life of the Xiaomi SU7 battery is 15 years and 300,000 kilometers. So in the case of normal use of the car, there is no need to worry about the service life of the battery.

Regarding the inability to pull out the charging cable at the Tesla charging pile, Xiaomi Auto said that this is because the three-phase voltage of the user's community power grid is seriously unbalanced, resulting in the vehicle charger system (OBC) reporting errors three times in a row, and at the same time entering the charging protection mechanism, so it cannot respond to the user's unlocking instructions.

Regarding the question of "how to solve problems such as bumps and scratches on the paint surface of the vehicle during transportation", Xiaomi Auto said that when the store picks up the car, it will conduct a comprehensive inspection of the appearance of the whole car, and if it encounters problems such as scratching and bumping and damaging the paint surface during transportation, Xiaomi staff will definitely inform the user in advance before delivery, actively communicate and seek treatment solutions, and reach an agreement with the user before starting the delivery process.

The following is the full text of the Q&A:

01

How to quickly understand the differences between the three versions of Xiaomi SU7 and how to choose?

The Xiaomi SU7 Standard Edition is a "rear-wheel drive long-range intelligent driving version", with a CLTC range of 700km, 000 acceleration of 5.28s, and support for high-speed piloting.

The Xiaomi SU7 Pro is a "rear-wheel drive ultra-long battery life high-end intelligent driving version", with a CLTC range of 830km, 000 acceleration of 5.7s, with LiDAR, and support for urban piloting.

The Xiaomi SU7 Max is a "high-performance four-wheel drive ultra-long battery life high-end intelligent driving version", with a CLTC range of 800km, 000 acceleration of 2.78s, with LiDAR, and support for urban piloting.

Of course, each car is also different in many details, and the detailed configuration differences can be found on the complete parameter configuration table of the Xiaomi Auto official website and the Xiaomi Auto App.

02

Is it recommended to fully charge the Max ternary lithium battery every time, will it affect the lifespan?

The warranty and design life of the ternary lithium battery of the Xiaomi SU7 Max Edition are designed according to the state of each full charge, and even if it is fully charged every time, the battery life does not need to be worried. In terms of material characteristics, the optimal power usage range of ternary lithium batteries is 20%-80%, if you have concerns, it is recommended to be fully charged for long-distance travel, and charged to 90% and below for daily travel, and you can easily adjust the upper limit of battery charging power on the car machine and Xiaomi Car App.

03

WHAT ARE THE XIAOMI SU7 BATTERY DESIGN YEARS OR HOW MANY KILOMETERS?

The Xiaomi SU7 battery design life is 15 years and 300,000 km. So under normal car use, you don't need to worry about the life of the battery. In the car manual, we have introduced the relevant details of vehicle maintenance and warranty services in detail, and we hope that you can read and understand it carefully.

04

Does the Xiaomi SU7 front trunk have a weight limit?

In order to ensure a reasonable load bearing capacity and driving experience, it is not recommended to load items exceeding 20kg in the front trunk.

05

Some users have reported that the charging gun cannot be pulled out at the Tesla charging pile, what is the reason?

Recently, some users have been unable to pull out the charging gun normally after charging the Xiaomi SU7 after using the Tesla AC Home Charging Pile. We have contacted the user through customer service and have checked the problem as follows:

Through analysis, we found that after the vehicle started charging, due to the serious imbalance of the three-phase voltage in the community power grid where the user is located, the vehicle charger system (OBC) reported an error three times in a row, and entered the charging protection mechanism at the same time, so it could not respond to the user's unlocking command.

Due to the inconsistent voltage balance of each user's community power grid, we will also optimize the operation mechanism of entering the charging protection mode due to errors through OTA in the future. In addition, if the user's charging cable has an unlocking failure, it can be unlocked with an emergency unlocking cable, and the operation is as follows:

• First of all, click "Stop charging" in the car machine, and then open the trunk.
• Use a suitable tool to remove the trunk service cover and locate the unlock pull cord switch,
• Pull the charging cable to the front of the car to unlock the charging cable and take it out normally.

06

How many kinds of audio and video software does Xiaomi SU7 support?

At present, the mainstream audio applications carried by the original car machine are NetEase Cloud Music, QQ Music, and Kugou Music, and video applications include Youku Video, iQiyi, Tencent Video, Bilibili, Mango TV, and Migu Video.

At the same time, we will continue to share the powerful "application library" from Xiaomi Tablet, and continue to supplement the audio and video software. In addition, thanks to the Xiaomi SU7's powerful hand-car interconnection capability, you can use the audio and video application PIN on your Xiaomi phone to the car machine through the "One-Click PIN Application".

To put it simply, the integration of the three ways of native car machine application + tablet application + one-click PIN application makes Xiaomi SU7 almost not limited by applications on the car machine.

07

Xiao Ai's car machine can recognize how many sound areas in the car, does it support no wake-up?

Xiaomi's surging intelligent cockpit adopts industry-leading five-tone voice interaction, even if the passenger in the middle of the rear row calls "Xiao Ai", Xiao Ai can also respond accurately, without the interference of the left and right passengers in the rear row. Moreover, it supports the opening and closing of each sound area wake-up, partition permission management, and involves voice commands that affect driving safety, which only take effect when the main driver speaks.

The current system version does not support wake-up for the time being, and will continue to be optimized based on user feedback to achieve a better voice interaction experience.

08

Will the Xiaomi SU7 alloy car model and Xiaomi Life stainless steel mug be available for sale again?

The first batch of alloy models and metal mugs are so popular that we are urgently ramping up production and are back on sale tonight at 8 p.m. on the Xiaomi Auto App Store. Due to the large number of handmade processes of the alloy car model, the quantity of this replenishment is limited, please understand.

09

Will there be any accessories when I pick up the car?

Users who successfully pay a deposit before 24 o'clock on April 30 to purchase a Xiaomi SU7 will receive a free mat set and a delivery gift box when the vehicle is delivered, in addition to the limited-time car purchase rights with a maximum value of 22,000 yuan and the Xiaomi Smart Driving enhancement function with a maximum value of 26,000 yuan. Founding Edition users can also get additional Founding Edition exclusive logo, exclusive number certificate, and Lei Jun signed version of Bluetooth key.

10

If there are problems such as bumps and scratches on the paint surface of the vehicle during transportation, how to solve them?

When the store picks up the car, we will conduct a comprehensive inspection of the appearance of the whole car, if there are problems such as scratching and bumping during transportation, damage to the paint surface, etc., Xiaomi staff will definitely inform the user in advance before delivery, actively communicate and seek a treatment plan, and reach an agreement with the user before starting the delivery process.

11

In addition to Xiaomi Automobile, does Xiaomi Group have any other business automotive business? It has been rumored that Xiaomi has cooperated with Chery through the ecological chain, is it true?

Xiaomi Auto is the only automotive business of the Xiaomi Group. We are full of awe and extreme focus on car building, and Xiaomi has never arranged to build cars through ecological chain enterprises. The previous rumors in the industry that "Zhimi and Chery make cars" are not true. In fact, Su Jun, the founder of Zhimi Technology, personally cooperated with Chery in the automotive business, which has nothing to do with Xiaomi Group and Xiaomi ecological chain;