The operation director of Xibei, with an annual salary of 1.2 million, summed up this executive manual for the operation and management of a single restaurant
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I have known Fa Xiao for 15 years, and he has been working as a store manager in Xibei Catering Company for 7 years, which is the [single store daily operation management manual] of their store
With his permission, share it here.
Outline of the table of contents
Chapter I, General Provisions
Chapter 2, the organizational structure of a single restaurant in a catering store
Chapter 3, the daily operation and management of a single restaurant of catering stores
Chapter 4, Personnel Management of Catering Stores
Personnel recruitment, personnel training, salary and assessment
Chapter 5, Customer Management of Food and Beverage Stores
Measures for the management of customer information and customer complaints
Chapter 6, Catering Store Promotion Management
Measures for the management of market information, measures and procedures for the management of promotions
There are also 19 F&B management form templates
The full version of the content can be picked up at the end of the article