At the end of last month, some netizens left a message on the People's Network, suggesting that the national mobile phone card charging standard be further reduced.
The above netizens said that the telecommunications company is a routine, just started to handle the card activities, after 2 years and then restored the original price, but the telecom card has been used to, it is impossible to easily change the number, and now no matter what network operators are generally "very little traffic, the number of minutes is very high, and the package fee is very expensive."
The netizen's doubts must be many people have. Since the beginning of 2015, the speed increase and fee reduction has been implemented for six or seven years, why do consumers, especially old users, not have a strong perception of "fee reduction", and some even spend more?
Behind the fact that consumers cannot get the benefits of fee reduction, it is the many "routines" of telecom consumption packages.
For example, operators will increase the number of call minutes to achieve a reduction in the cost of the calling package, the unit price is reduced, but for the user, the total price of the call has not changed.
In fact, at present, many users have higher and higher demand for the network, and the number of calls used is getting less and less, and it has gradually been replaced by WeChat voice calls.
In addition, after the network speeds up, the average traffic of users also increases, and the increase in traffic is much higher than the reduction of network fees. Even though the unit data plan fee is indeed reduced compared to before, the overall traffic used by users has increased.
Therefore, the unit price has dropped the total price or increased, so the operator claims that the traffic tariff has been greatly reduced, but the user "does not feel". And with the advent of the 5G era, it may consume more traffic because of the fast speed of the 5G network.
In addition, since the implementation of number portability, many users have transferred the network according to their own needs, but in the area of tariff packages, the three major operators can be described as "complicating", and there are still unreasonable rules. The most typical, about the package change, the package is changed, there is no limit, the package is lowered, but various thresholds are set. And when consumers consult with operators to understand the package, the latter will generally recommend high-priced packages.
For consumers, only hope is that the relevant departments will supervise telecommunications companies to operate in good faith and fully and thoroughly implement the requirements for speeding up and reducing fees.
For the suggestions of the above netizens, the Ministry of Industry and Information Technology responded earlier this month that it will further urge enterprises to improve tariff schemes, improve service quality, and meet the multi-level and diversified needs of users.
If the relevant telecommunications enterprises have irregular business practices, the Ministry of Industry and Information Technology suggests that they can supplement the relevant evidence materials such as facts and reasons, and call the Telecommunications User Complaint Acceptance Telephone Number of the Ministry of Industry and Information Technology at 010-12300 to complain or reflect to the local communications administration.
According to the Ministry of Industry and Information Technology, at present, the telecommunications service tariff implements market-regulated prices, and telecommunications companies can formulate telecommunications service tariff plans according to market conditions and user needs, independently determine the specific tariff structure, tariff standards and billing methods, and no longer be priced by the government.
Since 2015, the Ministry of Industry and Information Technology has achieved positive results in reducing fees by encouraging market competition, mobilizing the enthusiasm of enterprises, and promoting enterprises to launch various preferential tariff schemes and fee reduction measures, such as canceling long-distance roaming charges for mobile phones and canceling traffic "roaming" fees. The average mobile traffic tariff has dropped from 139 yuan/G in 2014 to 4 yuan/G in 2020, a drop of more than 95%.
At present, in the mobile communication market, telecommunications companies have launched a variety of tariff schemes that meet the needs of various groups of people for users to choose, it is recommended that everyone choose a more suitable and "cost-effective" tariff scheme according to their own needs, and better enjoy the benefits brought by the speed-up and fee reduction policy.
Obviously, the Ministry of Industry and Information Technology has noticed that the three major operators are unreasonable in the package tariff rules, and may put forward specific rectification opinions on them next. Are you looking forward to it?