In Changchun, Jilin Province, the woman was preparing to soak in a hot spring at a resort hotel, and just after taking off her clothes, a man actually came in the women's bathroom! The frightened woman quickly went to the hotel lobby manager to call the security guard, but changed

In Changchun, Jilin Province, the woman was preparing to soak in a hot spring at a resort hotel, and just after taking off her clothes, a man actually came in the women's bathroom! The frightened woman quickly called the hotel lobby manager to call the security guard, but in exchange for "the warning sign has been put down, I can't control who goes in!" ”

The woman was dissatisfied with the attitude of the hotel and asked for a refund, and the hotel staff also said that the female customer was making trouble and wanted to call the security guard to call the police!

1, if the situation is true, then the hotel is really a "big bully"!

The relationship between the woman and the hotel is essentially a service contract. As a provider of services, the hotel is obliged to guarantee the right of women as consumers to the safety of persons and property when purchasing, using goods and receiving services.

According to the provisions of Article 1198 of the Civil Code to be implemented in the mainland, if the hotel fails to fulfill its safety and security obligations, even if it causes damage to others due to the behavior of a third party, it should also bear certain responsibilities. #Civil Code is coming#

Although the hotel has put a warning sign, which is generally true, but this is not absolute, whether the hotel has fulfilled its safety and security obligations, it should also be seen whether this warning sign has played a clear warning role!

2, the alarm should be a woman, not a hotel!

The man broke into the forbidden area and saw what he should not see, which has violated the woman's right to privacy. According to the provisions of Article 1032 of the Civil Code of the Mainland, no organization or individual may infringe on the privacy rights of others by means of spying, harassment, leakage, disclosure, etc. Men's intrusion into women's bathrooms, whether intentionally or unintentionally, has violated women's right to privacy, and women have the right to demand that men stop the violation, apologize and even compensate for losses.

If the man acts intentionally, his conduct also violates the provisions of article 42 of the Public Security Administration Punishment Law, which is a situation of voyeurism on the privacy of others, and according to the regulations, the public security organs may detain him for not more than 5 days or a fine of not more than 500 yuan in accordance with the law; if the circumstances are more serious, he may be detained for 5 days to 10 days, and may also be fined not more than 500 yuan.

3. Since the hotel opens the door to welcome guests, it should strengthen staff training, formulate reasonable service guidelines from the perspective of guests, and actively and strictly investigate and deal with adverse events after the occurrence of adverse events, so as to set an example in order to operate for a long time! The rights and interests of customers are damaged, they do not know the reason, but they beat a rake upside down, which is really unwise!