Shaoxing, Zhejiang. Ms. Guo took a fancy to an Audi Q3, so she spent more than 210,000 yuan to buy it, and she used it normally after picking up the car. But recently, when she was passing an uphill section, something suddenly went wrong. Somehow, when the car passed the uphill road, there was an automatic sharp brake, which frightened Ms. Guo into running a double flash to prompt the vehicles behind. After that, Ms. Guo restarted the vehicle and found that the car seemed to be back to normal.
When Ms. Guo went uphill, she did not step on the brakes, and the car suddenly stopped by myself. Although this scene did not cause other accidents, it also made Ms. Guo frightened, just imagine, if this scene happened on the highway, the consequences would be unimaginable. At that time, the car in the rear after the accident kept honking the horn, and Ms. Guo did not have time to shoot the video, so she drove away first, and then monitored the specific reasons later.
So, what is the cause of this sudden stop? It is reported that Ms. Guo only bought a new car at the end of last month, with a price of 217,000 yuan, purchased at the Shaoxing Lianao 4S store. After that, Ms. Guo found the 4S shop to check and found that the pre-sales report of the car was normal, and after testing, the car did not find a specific fault.
In this regard, The general manager of 4S store Xu judged:
"The automatic safety protection system of the car is activated, it has a condition to start, that is, bumpy road sections, the radar will sense, when the speed is too fast, the car floats up, in fact, the driver's safety is affected, so in this case there will be emergency braking." Audi puts people first and is designed for customer safety. ”
Seeing this, some netizens questioned: suddenly braking uphill, which is called people-oriented? From the driving point of view, the sharp brake is not safe, whether it is the driver or other vehicles with the car, can not reflect in time, this situation is easy to cause accidents. Although the bumpy and unstable situation of the car was stopped in time, it also brought other safety hazards and there were certain defects in the design.
Are the conditions triggered by this protection system reasonable? Ms. Guo checked the instruction manual and mentioned in the front warning and protection system that when the speed of the vehicle is below 65 km / h, the pedestrian moves laterally into your lane, or the pedestrian travels forward with the car in your lane, which will trigger the behavior of stopping the emergency brake.
After that, the staff of the 4S shop drove the car to the accident site for testing, and found that when the speed was close to 60 km / h, it did suddenly stop after passing through the bumpy road. General Manager Xu said, "This function is accidental, and if Ms. Guo does not accept this function, it can be turned off during use." ”
It is reported that this protection function will be automatically turned on every time when the vehicle is started. If the driver is not accustomed to use, it needs to be manually closed every time. Ms. Guo believes that:
"The system of this car is a little different, it should be braked when someone is passing by or someone is next to it, and now it brakes without anything, which is unreasonable." The high-speed shock absorber belt also has bumps, and other intersections will often have high and low differences, if you encounter the speed reduction belt and brake, what to do? ”
Ms. Guo asked to change cars, or add money to change other cars, in this regard, the 4S shop said that it is OK, but the purchase tax and insurance of the vehicle need to be borne by Ms. Guo, and the price difference is renegotiated. At present, Ms. Guo plans to change the car, but the specific model has not yet been thought out.
This matter, judging from the braking situation on the instruction manual, seems to be reasonable, but why Ms. Guo's car brakes as soon as it encounters a bumpy section, which is incredible. After all, for drivers, encountering bumpy sections is inevitable, if you encounter bumpy sections to brake, it is unscientific, very affecting the driving experience.
In fact, this automatic security protection system can also be improved, such as canceling the setting of boot start, which will be more humanized, and people who do not need it can shut down with one key, rather than manually shutting down every time. Secondly, in the sales process, the 4S store should inform customers of the precautions for use, and also let customers have a psychological preparation to avoid unnecessary disputes.