Hangzhou, Zhejiang. Mr. Lu bought a BYD Song, the car has been driving for more than 1 year, but recently a strange thing happened. Mr. Lu opened the front cover of the car to check, but found that sulfuric acid was spewing out. After discovering the problem, Mr. Lu immediately pulled the car to the 4S shop for inspection, but the staff told him that this was a normal phenomenon, but the battery was broken, and sulfuric acid was released from the battery.
This new car has only been open for more than 1 year, how did the battery break down? It is reported that Mr. Lu bought a car in May 2020 at the Hangzhou Zhuoyu BYD 4S store, which cost more than 100,000 yuan at that time and was a fuel vehicle. So far, the car has driven more than 60,000 kilometers, and the battery of the car suddenly broke down two days ago. Mr. Lu said:
"The first night, there was a smell of sulfuric acid in the car, at that time I did not notice the abnormality, but the next morning, I found that the car did not have any electricity, and even the remote control key could not be opened." Then, open the lid to look at it, and you can see that the battery has sulfuric acid sprayed out, directly onto the engine tube. ”
This situation is more serious. Mr. Lu immediately sent the car to the 4S shop for inspection, and the staff of the 4S shop said that the battery was indeed broken, and the battery needed to be replaced, and it also needed to be paid by himself. Mr. Lu believes that the batteries of the new car are warranted, which has only been open for more than 1 year, and should not be repaired by themselves.
For this statement, the staff of the 4S store also came forward to explain. They told Mr. Lu that the battery warranty period was only 1 year, and Mr. Lu's warranty period had exceeded the warranty period, so he needed to pay for himself. The staff also said that it was normal for the battery to break down. Mr. Lu felt very strange, saying that it is normal for the battery to break down, is this not obviously fooling people?
Mr. Lu said: "I feel abnormal, I have driven until now, it is not one or two cars. In general, the battery life of 3 years is definitely there, this dry battery, and is the original battery, can not be broken in a year and a half. ”
Generally speaking, the car's battery can be used for 2-5 years, well maintained, and some batteries can even be used for more than 5 years, like Mr. Lu This situation is indeed relatively rare. Mr. Lu always believes that the battery is not broken normally, which may be a quality problem.
So, is Mr. Lu's battery broken due to normal use?
Manager Wang of the 4S shop said: "The power generation of the whole vehicle is normal, Mr. Lu is a lead-acid battery, the external damage, the internal and external pressure imbalance, there will indeed be leakage." The warranty period of the battery is 1 year or 20,000 kilometers, but Mr. Lu has passed the warranty. ”
Manager Wang also said that the battery life of the family car cannot be fixed, and he himself is also a BYD car, but it has been used for 8 years. This may have something to do with personal habits of use, or it may have something to do with quality. 4S shop said that the general family car, a year to run 2-30,000 kilometers is normal, and Mr. Lu often travels, less than 2 years to run more than 60,000 kilometers, the vehicle usage rate is very high, the wear and tear is naturally faster.
Mr. Lu consulted the experts of the Consumer Protection Commission, who said that the car ran 60,000 kilometers, and the possibility of battery failure existed, and it was recommended that the two sides negotiate to deal with it. In the end, Mr. Lu also reached an agreement with the 4S shop to replace the battery at his own expense.
From this incident, it was learned that Mr. Lu ran more than 60,000 kilometers in 1 and a half years, which is a very amazing mileage. We often say that the use of cars should pay attention to maintenance, if the long-term overload, it is indeed easy to cause damage to some parts. When the car battery works, just like people, it needs to "combine work and leisure, and there is tension and relaxation", so as to extend the service life.
General family cars, the warranty period of the battery is about 1 year, the battery is a wearing part, so the warranty period is relatively short, if the warranty period is exceeded, it must be replaced out of pocket. However, there are also some cars with better battery quality, some are promised 2 years or 3 years warranty, you can ask clearly when you buy, so as to avoid disputes in the future.