This article is written by Bang Bang
"The delay is too long, the rescue fails, I don't have a father."
On January 2, 2022, Xi'an users with the ID "Sunflower Flower" (hereinafter referred to as "Huahua") posted on the Xiaohongshu platform that his father had a heart attack at 2 p.m., and 120 and the epidemic prevention phone had been in a busy state, and in the case of nucleic acid reports, the hospital rejected it on the grounds that "the patient is from a medium-risk area", until 10 p.m., the patient's condition deteriorated before he was admitted to the hospital for rescue.
Image source: Screenshot of Little Red Book
However, due to missing the best rescue time, his father died tragically.
At 1 a.m. on January 3, Hua Hua again posted a video on the platform that tried to enter the hospital but was blocked by the staff, and the text below showed that her father had died, and the doctor called her to go in to deal with the aftermath, but was still rejected by the security guard at the door: "You can't morally kidnap us, you know not."
At present, the video post can no longer be found on her Little Red Book homepage.
Treatment of misalignment
According to the surging news report, after lunch on January 2, Hua Hua's father felt heart pain, first ate the medicines that are often available at home, due to the epidemic control social vehicles can not be on the road, the family decided to call 120 and 110 for help, but 120 said that there is a lack of vehicles at present and need to wait.
Hua Hua's family contacted the village committee instead and issued a series of certificates that allowed private cars to go on the road. Hua Hua also said that she also had to thank them (the village committee), there was really no grinding in this matter, (proof) to open.
Hua Hua said that before sending her father to the hospital, she had contacted the hospital by phone to explain the situation and obtained the consent of the hospital. However, after arriving at the hospital, hospital staff refused to accept the patient on the grounds that they were from a medium-risk area, requiring the patient to have a nucleic acid report.
Subsequently, Hua Hua's father finished the nucleic acid and waited in the hospital to report the results. The Huahua family is out on the go, seeking an acceptable hospital as an alternative. In the process, Hua Hua's father's condition unfortunately worsened.
"Her situation is not true." The staff of a hospital in Xi'an said: "To put it bluntly, as a patient, it is still a one-sided statement, and I want to arouse the heated discussion of the audience."
"To be honest, if she's in the right situation, there wouldn't be an 8-hour surgery."
When asked if the hospital would like to show Hua Hua's father's hospital registration information and medical information, the staff member did not provide it.
Regarding Huahua's statement that "the hospital refused to be admitted immediately despite nucleic acid reports on the grounds that the hospital was from a medium- and high-risk area", the staff said: For the entire treatment process, there is a medical process in terms of medical treatment.
"For example, after coming to the doctor, first, we have to do some preliminary screening according to the policy of the Xi'an Municipal Health Commission on epidemic prevention and control, for example, you have to provide 48 hours of nucleic acid test results, you have to provide the area from which you come from, our personnel must have a preliminary understanding of this aspect; second, according to the condition, to see what degree of crisis, whether it is life-threatening and needs to be diagnosed immediately, did you explain the relevant situation clearly with our medical staff at that time."
The staff stressed: "In the process of medical diagnosis and treatment, many details are not explained at all."
In the report of the surging news, Hua Hua said: "The hospital is the yellow code hospital announced by the government, the designated hospital, and the closest hospital to my father. I also called the hospital before I went, explained my father's situation, and then the hospital also asked me a series of questions - your nucleic acid (is there any)? Is it a green code? We will find a doctor to judge you, if you are an acute or serious illness, we will carry out rescue, if not, we will not accept. After saying these questions, we took Dad to the hospital."
After learning that Hua Hua's father and his family were from medium-risk areas, the hospital recommended that other hospitals seek medical treatment, while Hua Hua's father stayed in the hospital to wait for the nucleic acid report.
Image source: Screenshot of the person's Weibo
The hospital staff said: "During the process, why didn't she go to other hospitals, all the hospitals rejected her." Our hospital is carrying out the policy of collecting all receivables, including the National Health Commission, praising us in this regard."
The staff believes that in this case, the tragedy of Hua Hua's father occurred - "the hospital is very wronged".
"We have given the green light to patients, he may have a special situation, it is impossible for us in the hospital to take care of all the special circumstances of each patient, this is not realistic, it is inevitable that some complaints will occur in individual patients."
Speaking of the hospital's views on the incident of "Huahua's father's angina delay in treatment and death", the staff said: "After seeing this information, the overall attitude in our hospital is: We ignore this thing, and our hospital is accustomed to this situation, very indifferent."
The staff said: "The process in all aspects of the hospital is very rigorous, and the work done in the process is relatively in place."
In addition, he believes that not only his own hospital, but also any hospital will encounter the phenomenon of patients giving various opinions and posting information on the Internet: "In fact, you are not speaking, and not speaking is not. If you don't speak up, you may be better at everyone's comments; as soon as you speak up, you feel that you are a unit, to talk about a vulnerable group, anyway, you are a unit, what do you want to say."
But for Hua Hua, "I hope they can review this incident with me from beginning to end." Hua Hua said in a recording of the return visit of the 12345 government service convenience hotline posted on Weibo, "Let the person in charge of the hospital and the relevant responsible person publicly apologize."
The staff said: "Yesterday (January 3), the relevant municipal leaders, including the leaders of the Health Commission, have already launched some investigations in our hospital, and there is no conclusion so far, so it is not possible to judge what kind of incident it is."
At this point, the details related to the huahua father incident, the staff is reluctant to talk about more. "Yes, I'll give you feedback with the relevant leaders, and then I'll talk to you later when it's over."
After 40 minutes, the staff called back, at which point he changed some of his previous statements about the "Father Flower Incident":
"I don't know if this person is in our hospital." It seems that a department has taken over this matter with the hospital, and I don't know which department it is."
echo
On the afternoon of January 7, Xi'an City, Shaanxi Province, held a press conference on epidemic prevention and control, and the Xi'an Municipal Health Commission apologized to the people of the city, expressing deep guilt and strictly investigating the refusal of diagnosis and prevarication of patients.
Image source: CCTV News
On January 6, Xi'an issued the Notice on Further Clarifying the Medical Procedures for All Types of Personnel. It is required that all communities (villages) in the city, Xi'an emergency centers and medical institutions shall not use the 48-hour negative nucleic acid test certificate as a restriction on entering and leaving the community for medical treatment, transferring patients and receiving treatment; it is required that any medical institution shall not prevaricate or refuse to treat patients for any reason, and for patients who do not have a 48-hour nucleic acid negative certificate, after synchronous collection of nucleic acid, they can be treated normally.
The diagnosis and treatment process is further optimized. For those who go out to seek medical treatment in the control area, the sealing area and the isolation hotel, the community or guide them to make an appointment in advance, no longer check the 48-hour negative nucleic acid test certificate of the medical personnel; for the personnel who go out to seek medical treatment in the prevention area, they can go to the open hospital for treatment, or they can also diagnose and treat online online, and no longer check the 48-hour negative nucleic acid test certificate of the medical personnel; for all critically ill patients (stroke, chest pain, severe trauma, shock, high fever, childbirth, etc.), in an emergency, The street (town) or quarantine hotel immediately arranges a vehicle to be taken to the appropriate hospital. (Planner: Leu.)
Title image source: Figureworm Creative