The six-episode documentary "Boot: The Xbox Story" is now available, and Microsoft has also launched a set of peripheral posters on the official store. Interestingly, one of the posters features the "Three Reds" screen of the Xbox 360. The poster measures 18*24 inches (45*61 cm) and costs $25, or about 160 yuan.
"Three reds" refers to an anomaly in the Xbox 360 console where three of the four power LEDs flash red. Xbox 360 with "Three Reds" issues does not work properly and can only be returned to Microsoft for repair. Due to the design flaws in the first version of Xbox 360, many players have suffered from the "three reds" problem.
In the fifth episode of the documentary, former Xbox executive Peter Moore recalls the incident. According to him, when the team calculated repair costs versus lost sales, the result was $1.15 billion.
Weighing the pros and cons, Microsoft ultimately decided to face the challenge. Through measures such as extending the warranty period and improving the process, the "three reds" problem has been gradually solved, and the brand reputation of Xbox has been preserved.