Xbox's online DRM policy has been criticized for a server outage that prevents some console users from launching the game they have purchased for 4 days.
On Friday, May 6, Xbox's customer service team confirmed for the first time that its servers were disrupted after users complained that they couldn't buy or launch games and launch cloud games.
On Saturday, the customer service team claimed to have solved the problem, but a few hours later said the problem had arisen again. Overall, the customer service team claimed to have solved the problem twice this weekend, but it seems to have come back after that.
Local time on Monday, Xbox said that European users should no longer encounter errors when trying to launch the game and start a cloud game. However, as of press time, the responses are still full of users claiming that they still can't launch the game they purchased. Unsurprisingly, Xbox's online DRM policy has been heavily criticized by users for four days without being able to play the games they bought.
According to one Twitter user, "Does It Play," most Xbox games currently require an online check before launching. "These games are absolutely not on PlayStation or Switch (check online)," he said. Trust us, we've tested it. ”
"If tomorrow the PlayStation server were to shut down permanently, every single-player game you own would run almost permanently offline (provided the console is up and running and the account is connected). Only a small percentage of games don't do that.
Xbox needs to fix their DRM issues. Waving doesn't help, and no one wins, especially for Xbox fans, when all your games become unplayable. ”
