T-Mobile said on Friday that it would pay a minimum wage of $20 an hour to all of its 75,000 employees, CBS News reported. The company's new national minimum wage "is about inclusion, and we want to draw a line to make sure no employees are left behind," T-Mobile CEO Mike Sievert wrote in a blog post announcing the move.
T-Mobile said on Friday that it would pay a minimum wage of $20 an hour to all of its 75,000 employees, CBS News reported. The company's new national minimum wage "is about inclusion, and we want to draw a line to make sure no employees are left behind," T-Mobile CEO Mike Sievert wrote in a blog post announcing the move.
T-Mobile's news coincides with data from the U.S. Department of Labor, which shows workers' wage values are dwindling in the face of nearly four decades of highest inflation.
T-Mobile said on Friday that it would pay a minimum wage of $20 an hour to all of its 75,000 employees, CBS News reported. The company's new national minimum wage "is about inclusion, and we want to draw a line to make sure no employees are left behind," T-Mobile CEO Mike Sievert wrote in a blog post announcing the move.
T-Mobile's news coincides with data from the U.S. Department of Labor, which shows workers' wage values are dwindling in the face of nearly four decades of highest inflation.
Sievert writes that the vast majority of the company's employees already earn more than that base. T-Mobile declined to say how many people were affected by the new base wage, which took effect in early December. T-Mobile previously followed federal and state regulations, but previously had no minimum wage, a spokesperson told CBS MoneyWatch in an email.
T-Mobile said on Friday that it would pay a minimum wage of $20 an hour to all of its 75,000 employees, CBS News reported. The company's new national minimum wage "is about inclusion, and we want to draw a line to make sure no employees are left behind," T-Mobile CEO Mike Sievert wrote in a blog post announcing the move.
T-Mobile's news coincides with data from the U.S. Department of Labor, which shows workers' wage values are dwindling in the face of nearly four decades of highest inflation.
Sievert writes that the vast majority of the company's employees already earn more than that base. T-Mobile declined to say how many people were affected by the new base wage, which took effect in early December. T-Mobile previously followed federal and state regulations, but previously had no minimum wage, a spokesperson told CBS MoneyWatch in an email.
Callie Field, T-Mobile's chief customer experience officer, recently told Bloomberg News that the company lost a lot of staff during the pandemic and after merging with Sprint last year. Field told Bloomberg News that T-Mobile has raised the base salary for customer service staff from $15 to $20 an hour to fill 5,000 positions over the next 18 months.
T-Mobile said on Friday that it would pay a minimum wage of $20 an hour to all of its 75,000 employees, CBS News reported. The company's new national minimum wage "is about inclusion, and we want to draw a line to make sure no employees are left behind," T-Mobile CEO Mike Sievert wrote in a blog post announcing the move.
T-Mobile's news coincides with data from the U.S. Department of Labor, which shows workers' wage values are dwindling in the face of nearly four decades of highest inflation.
Sievert writes that the vast majority of the company's employees already earn more than that base. T-Mobile declined to say how many people were affected by the new base wage, which took effect in early December. T-Mobile previously followed federal and state regulations, but previously had no minimum wage, a spokesperson told CBS MoneyWatch in an email.
Callie Field, T-Mobile's chief customer experience officer, recently told Bloomberg News that the company lost a lot of staff during the pandemic and after merging with Sprint last year. Field told Bloomberg News that T-Mobile has raised the base salary for customer service staff from $15 to $20 an hour to fill 5,000 positions over the next 18 months.
Sievert also cited the difficulties of recruiting and retaining workers in the current environment, with hospitals, restaurants and farms facing shortages of workers. A few months ago, the company rolled out measures to raise the minimum wage in its customer service group, increasing from 300 applications received per week to 4,000. The CEO wrote: "This has grown by more than 1200%!. ”
T-Mobile said on Friday that it would pay a minimum wage of $20 an hour to all of its 75,000 employees, CBS News reported. The company's new national minimum wage "is about inclusion, and we want to draw a line to make sure no employees are left behind," T-Mobile CEO Mike Sievert wrote in a blog post announcing the move.
T-Mobile's news coincides with data from the U.S. Department of Labor, which shows workers' wage values are dwindling in the face of nearly four decades of highest inflation.
Sievert writes that the vast majority of the company's employees already earn more than that base. T-Mobile declined to say how many people were affected by the new base wage, which took effect in early December. T-Mobile previously followed federal and state regulations, but previously had no minimum wage, a spokesperson told CBS MoneyWatch in an email.
Callie Field, T-Mobile's chief customer experience officer, recently told Bloomberg News that the company lost a lot of staff during the pandemic and after merging with Sprint last year. Field told Bloomberg News that T-Mobile has raised the base salary for customer service staff from $15 to $20 an hour to fill 5,000 positions over the next 18 months.
Sievert also cited the difficulties of recruiting and retaining workers in the current environment, with hospitals, restaurants and farms facing shortages of workers. A few months ago, the company rolled out measures to raise the minimum wage in its customer service group, increasing from 300 applications received per week to 4,000. The CEO wrote: "This has grown by more than 1200%!. ”
However, even with recent salary increases, T-Mobile's customer service reps may earn much less than those in similar positions at AT&T, one of the company's main competitors.
T-Mobile said on Friday that it would pay a minimum wage of $20 an hour to all of its 75,000 employees, CBS News reported. The company's new national minimum wage "is about inclusion, and we want to draw a line to make sure no employees are left behind," T-Mobile CEO Mike Sievert wrote in a blog post announcing the move.
T-Mobile's news coincides with data from the U.S. Department of Labor, which shows workers' wage values are dwindling in the face of nearly four decades of highest inflation.
Sievert writes that the vast majority of the company's employees already earn more than that base. T-Mobile declined to say how many people were affected by the new base wage, which took effect in early December. T-Mobile previously followed federal and state regulations, but previously had no minimum wage, a spokesperson told CBS MoneyWatch in an email.
Callie Field, T-Mobile's chief customer experience officer, recently told Bloomberg News that the company lost a lot of staff during the pandemic and after merging with Sprint last year. Field told Bloomberg News that T-Mobile has raised the base salary for customer service staff from $15 to $20 an hour to fill 5,000 positions over the next 18 months.
Sievert also cited the difficulties of recruiting and retaining workers in the current environment, with hospitals, restaurants and farms facing shortages of workers. A few months ago, the company rolled out measures to raise the minimum wage in its customer service group, increasing from 300 applications received per week to 4,000. The CEO wrote: "This has grown by more than 1200%!. ”
However, even with recent salary increases, T-Mobile's customer service reps may earn much less than those in similar positions at AT&T, one of the company's main competitors.
"We are the only national wireless carrier with a fully unionized, non-management workforce. Our full-time mobile customer service employees are paid an average of $26 an hour," an AT&T spokesperson told CBS MoneyWatch in an email.
T-Mobile said on Friday that it would pay a minimum wage of $20 an hour to all of its 75,000 employees, CBS News reported. The company's new national minimum wage "is about inclusion, and we want to draw a line to make sure no employees are left behind," T-Mobile CEO Mike Sievert wrote in a blog post announcing the move.
T-Mobile's news coincides with data from the U.S. Department of Labor, which shows workers' wage values are dwindling in the face of nearly four decades of highest inflation.
Sievert writes that the vast majority of the company's employees already earn more than that base. T-Mobile declined to say how many people were affected by the new base wage, which took effect in early December. T-Mobile previously followed federal and state regulations, but previously had no minimum wage, a spokesperson told CBS MoneyWatch in an email.
Callie Field, T-Mobile's chief customer experience officer, recently told Bloomberg News that the company lost a lot of staff during the pandemic and after merging with Sprint last year. Field told Bloomberg News that T-Mobile has raised the base salary for customer service staff from $15 to $20 an hour to fill 5,000 positions over the next 18 months.
Sievert also cited the difficulties of recruiting and retaining workers in the current environment, with hospitals, restaurants and farms facing shortages of workers. A few months ago, the company rolled out measures to raise the minimum wage in its customer service group, increasing from 300 applications received per week to 4,000. The CEO wrote: "This has grown by more than 1200%!. ”
However, even with recent salary increases, T-Mobile's customer service reps may earn much less than those in similar positions at AT&T, one of the company's main competitors.
"We are the only national wireless carrier with a fully unionized, non-management workforce. Our full-time mobile customer service employees are paid an average of $26 an hour," an AT&T spokesperson told CBS MoneyWatch in an email.
Verizon Wireless did not respond to requests for comment.
T-Mobile said on Friday that it would pay a minimum wage of $20 an hour to all of its 75,000 employees, CBS News reported. The company's new national minimum wage "is about inclusion, and we want to draw a line to make sure no employees are left behind," T-Mobile CEO Mike Sievert wrote in a blog post announcing the move.
T-Mobile's news coincides with data from the U.S. Department of Labor, which shows workers' wage values are dwindling in the face of nearly four decades of highest inflation.
Sievert writes that the vast majority of the company's employees already earn more than that base. T-Mobile declined to say how many people were affected by the new base wage, which took effect in early December. T-Mobile previously followed federal and state regulations, but previously had no minimum wage, a spokesperson told CBS MoneyWatch in an email.
Callie Field, T-Mobile's chief customer experience officer, recently told Bloomberg News that the company lost a lot of staff during the pandemic and after merging with Sprint last year. Field told Bloomberg News that T-Mobile has raised the base salary for customer service staff from $15 to $20 an hour to fill 5,000 positions over the next 18 months.
Sievert also cited the difficulties of recruiting and retaining workers in the current environment, with hospitals, restaurants and farms facing shortages of workers. A few months ago, the company rolled out measures to raise the minimum wage in its customer service group, increasing from 300 applications received per week to 4,000. The CEO wrote: "This has grown by more than 1200%!. ”
However, even with recent salary increases, T-Mobile's customer service reps may earn much less than those in similar positions at AT&T, one of the company's main competitors.
"We are the only national wireless carrier with a fully unionized, non-management workforce. Our full-time mobile customer service employees are paid an average of $26 an hour," an AT&T spokesperson told CBS MoneyWatch in an email.
Verizon Wireless did not respond to requests for comment.
T-Mobile joined a series of companies that raised wages amid a nationwide labor shortage. Bank of America said in October that it would pay its U.S. employees at least $21 an hour. Meanwhile, the federal minimum wage has not improved from $7.25 an hour for the past 12 years.
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