The worries of the residents are the concerns of the community. A few days ago, residents in the jurisdiction reported to Hongguang Community, "The weather has been good recently, and everyone wants to exercise in the cultural corridor, but most of the exercise equipment is in disrepair, and I hope the community will pay attention to it." His wish was quickly resolved through the "order-taking" and "dispatching" work system of the Hongguang Community New Era Civilization Practice Station......
There are many elderly people in the jurisdiction, and it is difficult to scan the elderly with a smart phone code recently, Hongguang community actively takes orders, docks with property and charging pile companies, and makes charging cards for the elderly; it is inconvenient for the elderly to see a doctor, so that the doctor is invited to the door of the house for free consultation, so that the elderly can enjoy the convenience of the door; the disabled are inconvenient, and the pension certification is inconvenient, and the volunteers come to help the pension certification; there are many retirees in the community, in order to enrich the spiritual and cultural life, the community folk entertainment organizations and associations are invited to carry out various policy performances... …
Since 2024, the Hongguang Community New Era Civilization Practice Station has opened the "online appointment" mode to serve residents without "leaving orders", and through WeChat groups, telephone visits, charming Helan APP and other forms, residents can publish service demands with "orders", and the practice station will assign volunteer service teams to "send orders" according to the needs of the masses, and the volunteer service team composed of community volunteers, property management, three-entry units, and town-based units will "receive orders" to achieve "mass orders, practice station orders, volunteer team orders, and mass evaluations" The closed-loop operation mode continuously meets the needs of the masses, helps the masses solve their actual needs, and enhances the sense of gain and happiness of the masses.
"In addition, our community also unites resources such as health centers, shops and various volunteer teams in the jurisdiction to form a strong resource chain, and builds a bridge of communication between helpers and recipients through the 'online appointment' point dispatch function, creating a 'warm' service to promote the effective mutual assistance of residents and communities, realizing the precise docking of volunteer services, and improving the efficiency of volunteer services. The staff of the New Era Civilization Practice Station of Hongguang Community introduced.
In the next step, Hongguang Community will continue to empower and increase the efficiency of grassroots governance, "warm" the happiness of residents, make "community orders, department orders" become popular, and let all kinds of service subjects become the main force serving residents, and strive to achieve the linkage of the whole network of major events and the solution of small things in one grid, so as to achieve "zero distance" of community services, "full coverage" of community management, "full response" to residents' demands, and "seamless" contact dispatch.