"It's clean, bright, warm and functional, which provides convenience for us who work across the city and warms our way to work. Speaking of the "Migratory Bird Station" Party and Mass Service Station in Kengzi Street, Mr. Wang, who lives in Daya Bay, Huizhou, and works in Shenzhen, praised.
In order to better serve the masses, facilitate the travel and life of the masses, and enhance the happiness of the masses, Kengzi Street has innovatively built the "Migratory Bird Post" Party and Mass Service Station at Exit C of Shatian Station of Metro Line 14, which is not only the "last stop" from the center of Shenzhen to the border of Shenzhen, but also the first party and mass service station in the city to serve the masses in Shenzhen and Huizhou.
Convenience for cross-city commuters
In 2022, Shenzhen Metro Line 14 will be officially opened, and its terminal station "Sha Tin Station" is located at the junction of Shenzhen and Huizhou, becoming the only way for office workers living in the "twin cities" between Shenzhen and Huizhou.
"The 'migratory birds' who travel back and forth between Shenzhen and Huizhou every day are usually in a hurry, and we combine their characteristics of urgent demand, fast speed, and short stay time, and are equipped with emergency medical kits, women's intimate bags, disposable masks, drinking water, power banks and other materials at the 'Migratory Bird Station' party and mass service points, and set up a lost and found area, a hot and cold water area, an item storage area, a self-service hot meal area, a free charging area and other areas, which increases the happiness of everyone on the way to work. The person in charge of the "Migratory Bird Station" Party and Mass Service Station introduced.
According to reports, the "Migratory Bird Home" adopts a service model that combines convenient services with characteristic services, and party members and volunteers work together with social workers to provide services for the masses to provide "shade from the sun and rain and ask for directions, and small stations are small things to warm their hearts".
Building a "safe haven" for outdoor workers
Zhou Yuxia is a road cleaner, and she is responsible for cleaning the Sha Tin MTR station, arriving at work on time at 5 a.m. every day. "I used to bring a pot of water to work, and I drank it at more than 9 o'clock in the morning, and it was very troublesome to add water, but now I can not only refill the cup for free in the 'migratory bird inn', but also hot the meal when it is cold, and hide from the rain when it rains, and the staff is also very enthusiastic. Zhou Yuxia said happily.
For outdoor workers like Zhou Yuxia, how to drink water, rest, shelter from the rain, and enjoy the cool has always been a problem. "Migratory Bird Home" focuses on the characteristic needs of this group and provides a service position of "thirsty to drink water, tired to rest, hot to cool, cold to warm, and injured to medicate".
In addition, the staff also actively collects the opinions and suggestions of outdoor workers, and will flexibly allocate resources according to the actual situation in the future, and provide services such as sending cool and warmth, free health clinics, and holiday care, so as to build the "Migratory Bird Home" into a warm physical and mental rest harbor for outdoor workers.
Warm service guards the road
Recently, 85-year-old Grandma Shao anxiously came to the "Migratory Bird Station" to ask the staff for help. After the staff inquired, it was learned that Grandma Shao wanted to go to her son's house, but she accidentally got lost, and the mobile phone she was carrying with her was lost, and she didn't remember her son's mobile phone number, and the only thing that could be determined was her son's work unit.
After the staff learned about the situation, they immediately contacted the community police and accompanied Grandma Shao to wait and rest at the "Migratory Bird Station". The police quickly got in touch with Grandma Shao's son and safely escorted Grandma Shao to her son's workplace. "Thank you so much for your help. Grandma Shao's son thanked the police and the staff of the "Migratory Bird Station" for their help.
There are many heartwarming stories that happen at the "Migratory Bird Home". Here, passengers can get transportation route guidance, surrounding travel information, luggage storage, large luggage handling and other warm services, which continue to convey help and warmth to passengers.
Source: Jingbao APP
Editor: Liu Ke