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Information leakage? The owner of the car complained but encountered the leader's public relations

[Aika Auto Industry Information Original]

A few days ago, Aika Auto learned from social media that a Qianjie M7 had a rear-end accident, and then the vehicle was towed to the AITO authorized user center Hangzhou International Automobile City store. The owner (Ms. Wang) said that he complained that the airbag did not deploy, and he had not received a reply from the manufacturer, but first received a call from the leader of the unit, saying that someone had come to find it and give face.

On January 2, 2022, the accident occurred when the brother-in-law of Ms. Wang, the owner of the M7, drove the vehicle, and Ms. Wang was not in the car at the time. It is understood that Ms. Wang's M7 was purchased three months ago, before the purchase of M7, Ms. Wang had purchased a M5, compared with the difference between the two models, Ms. Wang frankly said that the brakes of the M7 were soft. After the accident, the front of the vehicle was severely damaged, but the airbag in the car did not deploy. In this regard, Ms. Wang raised two questions, one is why the brakes are soft, and the second question is why the airbag is not deployed.

Information leakage? The owner of the car complained but encountered the leader's public relations

According to the video of the driving recorder, the speed of the vehicle is about 80km/h when driving, and the manager of the Hangzhou International Automobile City store of the AITO authorized user center told reporters that the speed was about 40km/h when the collision occurred. For Ms. Wang's questioning that the airbag was not deployed, the manufacturer's staff reported that the airbag had been in normal working condition at the time of the accident, but the trigger conditions were not met.

However, Ms. Wang said that after the incident, she asked the manufacturer to provide the corresponding data in the background, but she never got a reply, but she received a call from the leader of the unit, who told Ms. Wang that a "leader" had found him, and it was enough to give face. For the leader's "public relations", Ms. Wang said that no matter what, even if she changes jobs, she still needs a clear answer from the manufacturer.

Information leakage? The owner of the car complained but encountered the leader's public relations
Information leakage? The owner of the car complained but encountered the leader's public relations
Information leakage? The owner of the car complained but encountered the leader's public relations

After receiving the call from the leader, this also made Ms. Wang even more confused that her personal information was "leaked". In this regard, Manager Zhu, manager of the AITO authorized user center Hangzhou International Automobile City store, said that Ms. Wang's personal information and how her work unit were obtained need to be verified, but no key answer has been received.

Finally, Ms. Wang told reporters that there are great safety risks in information leakage, and the consequences are more serious than this traffic accident. (Video source: Zhejiang TV Channel 6 "1818 Golden Eye")

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