On the evening of April 27, 2022, Apple officially launched self-service repair and opened a dedicated new official website. Customers can access repair manuals and original Apple parts and tools through apple self-service shops.
It is reported that the service was the first launched in the United States, will be applied to the iPhone 12 and iPhone 13 series products first, and Mac computers equipped with M1 chips will soon join, including MacBook Air, 13-inch MacBook Pro, Mac mini and 24-inch iMac. The first phase of the service focuses on repairing the most routine parts of the iPhone, such as the display, battery and camera, which are slowly plugged in later.
That is to say, Apple opens official maintenance guides, original tools, required spare parts and materials, etc., which are exactly the same as what licensors can get, and users can consult, buy or lease, and then do their own damaged equipment.
According to reports, the rental kit includes two boxes, one weighing 43 pounds (about 19.5 kg) and the other weighing 36 pounds (about 16.3 kg), which together weigh about 36 kg. In terms of size, the two boxes are stacked 20 inches wide (about 50.8 centimeters) wide and 47 inches (about 119.4 centimeters) high. Both boxes have wheels for easy transport.
Optional repair items include the battery, bottom speaker, camera, screen, SIM card, and vibrator motor. There are also differences in price, such as the battery repair kit, the iPhone 12 sells for $70.99, if the old battery is returned, then you can apply for only $24.15. The iPhone 12's screen repair kit (panel, screws, waterproof glue, etc.) costs $269.95.
In addition, if users do not want to buy, they can choose to rent tools, iPhone 12 set of tools is about 49 US dollars, the use period is one week.
Nathan Proctor, head of maintenance rights activities at the U.S. Public Research Interest Research Group, said: "It's great to see Apple launch a self-service repair program. The organization once gave Apple a low score because it was too difficult to repair.
Editor's comments: Apple's new service launch proves a breakthrough in the maintenance rights campaign, which is a big surprise, but despite this, Apple still exerts too much control over the entire process. At present, there are still many obstacles in self-service repair of mobile phones that Need to be crossed by Apple.