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The reporter personally experienced the community dispensing volunteers: Medicine is the fastest recovery SKU of the takeaway platform

The reporter personally experienced the community dispensing volunteers: Medicine is the fastest recovery SKU of the takeaway platform

Image source: Oriental IC

It has been a full month since Pudong was "stationary" on March 28.

Today (April 28), the Shanghai Municipal Health Commission announced: At 0-24:00 on the 27th, there were 1,292 new local confirmed cases of new coronary pneumonia and 9,330 cases of asymptomatic infection in Shanghai, because 858 of the confirmed cases were confirmed from previous asymptomatic infected people, which means that the number of new infections on the 27th was 9764, which is the first time since April 4 that the number of new infections is less than 10,000.

With the continuous advancement of epidemic prevention and control, the gradual reduction of the number of new infections and the dynamic adjustment of the "three districts" division, all walks of life are gradually recovering.

During the epidemic lockdown, in addition to food, the most worrying thing is the doctor. For the elderly and patients with dispensing needs, the neighborhood committee usually provides dispensing services, and volunteers collect the dispensing needs, medical insurance cards and medical records of the residents of the community, and then concentrate on prescribing drugs in designated hospitals every week. The IT Times reporter has thus become a "drug dispensing volunteer" in the community.

After several dispensing experiences, the IT Times reporter found that in the difficult epidemic prevention and control, due to the efforts and sincerity of medical institutions, pharmacies and Internet platforms, drugs have become the easiest SKU to purchase directly through the Internet during the "static" period.

Medicare Patients:

Preferred health cloud and internet hospitals

Shanghai is known for its perfect tertiary medical system, and it is also the first city in China to start exploring Internet hospitals. At a press conference on April 25, Zhao Dandan, deputy director of the Shanghai Municipal Health Commission, introduced that at present, there are more than 100 Internet hospitals in Shanghai, including municipal hospitals, district-level hospitals and social medical institutions.

"It was very convenient, it only took less than 1 hour to get the medicine, and I was sure of it." Aunt Zhang, who lives in Putuo District, is a patient with coronary heart disease and needs to take medicine all year round. On April 22, her family remotely helped her register online, follow up online, and pay for prescriptions through the Internet hospital in the public account of Tongji Hospital, and aunt Zhang reported to the neighborhood committee and went directly to the hospital pharmacy to pick up the medicine.

The reporter personally experienced the community dispensing volunteers: Medicine is the fastest recovery SKU of the takeaway platform

Tongji Hospital Internet Hospital

"IT Times" has reported many times before that Internet hospitals, for patients with online consultation needs, they can directly register online, consult, and deliver drugs directly to the patient community through logistics. For patients who wish to use Medicare, they can use it as long as they are authorized to open an electronic Medicare card. However, the drawbacks are also obvious, only follow-up patients are currently supported, and the last visit time needs to be within 2-3 months.

Also for repeat patients, the "one-click continuation" of the health cloud is much friendlier. In the "Health Cloud" App or Mini Program, open "I want to dispense medicine" and select "One-click renewal".

The reporter personally experienced the community dispensing volunteers: Medicine is the fastest recovery SKU of the takeaway platform

Compared with the hospital's own Internet hospital, "one-click continuation" supports cross-hospital (medical institutions in the city) for follow-up consultation, and patients who have offline diagnosis and treatment records within six months, as long as the hospital has an Internet hospital, their data should be shared to the health cloud platform. After the patient clicks to enter, he can see his previous multiple hospital prescriptions, just check the payment directly, and there will be exclusive logistics to deliver the drug to the community. It should be reminded that when using medical insurance payment, you need to open an electronic medical insurance card online first.

First-time or self-funded patients:

WeDoctor with Hungry, Meituan

After a few weeks of dispensing, the reporter found that the traditional manual dispensing method, because it can only go to the designated hospital, it is difficult for residents to match the drugs needed, and the Internet hospital is limited by the requirements of follow-up, and it is difficult to meet the needs of the first-time patients. However, recently, with the gradual recovery of Internet health platforms and e-commerce and takeaway platforms, these needs can be partially solved.

During the epidemic in Shanghai, WeDoctor opened the Shanghai medical insurance emergency platform, and began to recruit "community health ambassadors" from the city on April 15, whose job is to collect the medical and medication needs of residents in their communities, and provide online consultation channels, emergency medication scheduling and other services for everyone.

The reporter personally experienced the community dispensing volunteers: Medicine is the fastest recovery SKU of the takeaway platform

On April 20, the reporter lit up his community and became the "community health ambassador" of his community. After sharing their own exclusive QR code to the community group, residents with drug dispensing needs can scan the code to enter the "Shanghai Medical Insurance Emergency Platform" to inquire and purchase drugs, and reporters can see the residents' drug distribution from the background.

So far, the reporter has completed the dispensing of two single community residents, although it is not much, but these two drugs are drugs that neighbors cannot find on other platforms, and are an effective supplement for unconventional dispensing residents.

As of the press release (April 28), a total of 1373 communities on the WeDoctor platform have been lit, and residents of the community who have not yet been lit can also apply to become "community health ambassadors" themselves, and drugs will be distributed to the community within 72 hours.

If you have a patient who needs to be diagnosed for the first time, you can also try WeDoctor's online consultation. Another service object of the reporter is a 12-year-old child, the finger suddenly peeled a lot, after searching on the Internet found a variety of solutions, especially to supplement vitamin E as much, but some people also answered, be careful of vitamin poisoning.

The reporter found an attending physician of the dermatology department of Huashan Hospital, Dr. Yang, paid a registration fee of 5 yuan for the child in the Internet hospital of WeDoctor, uploaded the photo, and the doctor quickly accepted the treatment, and gave judgments, suggestions and prescriptions, and clearly informed that there is no need to supplement vitamins.

The next drug purchase process is "relayed" by the takeaway platform. In Yifeng Pharmacy, the reporter found two kinds of ointments recommended by the doctor, from placing an order in Hungry Mo to the delivery of the drug, about 1 hour, and the delivery fee is 5 yuan.

Special Medicines:

Try "Finding Medicine in the City"

Pharmacies are the only industries that have not completely disappeared since they were sealed. Among them, there is both the persistence of pharmacists and the "guarantee of supply" of Internet distribution platforms.

On April 3, the reporter saw on the "Jingdong To Home" that there was only one "Quanyuantang" pharmacy near the community that could still place orders normally, with a freight of 7 yuan per order, as usual. At that time, people often heard of the "sky-high running errands" of hundreds of yuan per order.

As the lockdown period has extended, pharmacies have become the fastest recovery SKUs on takeaway platforms.

A few days ago, a resident of the community asked for help from reporters, her mother's rheumatoid arthritis recently suddenly committed, need an imported drug, designated hospitals can not match, on the Internet distribution platform did not find a pharmacy for sale. Seeing that the medicine her mother had prescribed before was almost finished, she felt very anxious about it.

On that day, the reporter did not help her find the medicine she needed. But just a day later, the drug was launched at a nearby pharmacy, and the resident managed to solve the problem.

On April 28, the reporter searched and found that on platforms such as Ele.me, Meituan, and Jingdong Dajia, pharmacies such as Yifeng Pharmacy, NUS Pharmacy, neptune Star and other pharmacies near the community have been opened, and the drugs that can be purchased include pediatric drugs, cardiovascular medicine, epidemic prevention supplies and other conventional drugs, and even drugs that deal with emergencies such as burn gels.

The reporter personally experienced the community dispensing volunteers: Medicine is the fastest recovery SKU of the takeaway platform

Meituan relevant people told reporters that in the nearly one month since Shanghai's home epidemic prevention, Meituan has sent 3.2 million drugs in Shanghai, of which the demand for children's drugs and chronic diseases has grown rapidly. Recently, Meituan Also launched the "whole city to find medicine" function in Shanghai, the search scope of drugs has expanded from 3-5 kilometers to the whole of Shanghai, residents can cross 16 urban areas in Shanghai "the whole city to find medicine", for drugs beyond the conventional distribution range, after placing an order, it will evoke errands service, help users pick up and deliver drugs, so that users can place orders more conveniently and receive medicines faster.

Author/IT Times reporter Hao Junhui

Edit/Kick Girl

Typography / Ji Jiaying

Photo / Tongji Hospital WeDoctor Health Cloud Hungry Mo Oriental IC

Source/IT Times public account vittimes

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