Recently, the news that an Internet celebrity grilled fish brand Bantian Demon "thousands of stores went offline on the takeaway platform overnight" attracted attention. On January 27, the staff of many Bantian Demon stores in Beijing, Nanjing, Guangzhou, Shanghai, Wuhan and other places confirmed the incident to reporters from Nandu. The staff of the Bantian Demon Grilled Fish Beijing Siyuanqiao store told the reporter that they received an order from the company's headquarters on the 24th to take down the Meituan takeaway business, and the staff member said that he had not received a notice to resume Meituan's takeaway. The clerk of a store in Shanghai admitted frankly that the turnover would be affected after the offline line.
Grilled fish brand half-day demon.
Stores in many places have been offline on takeaway platforms
Recently, some netizens posted that more than 1,000 Bantian demon stores have withdrawn from the takeaway platform. In a communication group called "Half Sky Demon Operation Manager Communication Group", a user named "Wan Guangtao" issued a notice asking the takeaway department to take all takeaway restaurants offline. According to industrial and commercial information, Wan Guangtao is the legal representative of Shanghai Bantian Demon Catering Management Co., Ltd. Some industry researchers said that such moves in the food delivery industry are "usually to negotiate with the platform for more preferential terms".
Screenshot of the relevant notification.
On January 27, the staff of the Bantian Demon Grilled Fish Beijing Siyuanqiao store told a reporter from Nandu that they received an order from the company on the 24th to take down the Meituan takeaway business, "Now all Bantian demons in the Beijing area cannot place orders for Meituan takeaway, and if necessary, you can go to Eleme." The staff member said that he has not yet received a notice of resumption of Meituan's takeaway.
On the same day, the staff of Bantian Demon Grilled Fish Guangzhou Tianhe Oriental Baotai Store also confirmed to the reporter that the company notified Meituan to take away the takeaway. The staff of the 1912 store of the Xuanwu Presidential Palace in Nanjing said that if diners have online orders, "they can order at Ele.me, but at present, Meituan's company has taken it off the shelves, and the whole of Nanjing is gone."
Nandu reporters searched for Banshan Demon stores on the Meituan takeaway platform and found that Bantian Demon Grilled Fish stores in Beijing, Shanghai, Guangzhou and other places were all displayed as "resting", but the same stores were open normally on the Ele.me platform.
Bantian Demon has taken many stores off the line of Meituan takeaway.
It is reported that "at rest" is a business closure protection that catering stores take the initiative to apply for on the takeaway platform, which can only be initiated by the store, and is a ranking protection scheme provided by the takeaway platform for merchants who cannot operate normally within a certain period of time.
On the 27th, a staff member of a store in Shanghai told a reporter from Nandu that after the Meituan service was offline, the sales of the store would be affected. The staff of a half-day demon store in Wuhan said that the business of the offline request will be more or less affected.
Internet celebrity grilled fish brands have been caught in food safety turmoil many times
According to the official website of Bantian Demon Grilled Fish, Shanghai Bantian Demon Catering Management Co., Ltd. is headquartered in Shanghai and has opened more than 1,000 chain stores in Chinese mainland and South Korea. Nandu reporter noticed that on January 26, 2022, Shanghai Xiaotiandemon Supply Chain Co., Ltd., which is held by Bantiandemon (Shanghai) Industrial Co., Ltd., has carried out in-depth cooperation with Guangdong Hengxing Group in the field of prefabricated dishes.
The general manager of Shanghai Xiaotiandemon Supply Chain Co., Ltd. said when signing the contract, "Food safety is the lifeline of catering enterprises. "It is worth noting that the Bantian Demon has been exposed to food safety problems many times before.
Nandu previously reported that on March 8, 2023, the Henan Provincial Market Supervision Bureau issued a notice pointing out that 1 batch of water cups used in the Bantian Demon Grilled Fish Impression Store in Jinshui District, Zhengzhou City, was detected with anionic synthetic detergent (based on sodium dodecylbenzene sulfonate), which was not detected according to the standard. Then, the half-day demon was exposed to the fish ingredients that had been stored after thawing and had expired, and the shabu that had been dumped into the trash can was picked up and reprocessed, causing widespread concern.
Bantian Demon Grilled Fish's official Weibo issued a statement.
On March 24, 2023, Bantian Demon Grilled Fish's official Weibo issued a statement saying that the company apologized for the food safety and management problems in the stores involved. At present, the two stores involved have been permanently closed, and the company has imposed heavy penalties on them, demoted the management personnel and issued serious warnings.
On March 30 of the same year, the Market Supervision and Administration Bureau of Haidian District, Beijing, recently investigated and punished 4 Bantian Demon Grilled Fish Stores in accordance with the law, and were suspended from takeaway business due to problems such as unhygienic kitchen environment and staff not obtaining health certificates. On the same day, the person in charge of Shanghai Bantian Demon Catering Management Co., Ltd. told the reporter that he had learned the news and that the market supervision department had ordered the relevant stores to rectify, and the company had no response to this.
Written by: trainee reporter Nong Shiqi, Nandu reporter Peng Yuxin, intern Wang Han