In response to the complaints that car companies do not reply to, the car complaint network decided to select a complaint with the highest attention and the hottest to share with everyone from time to time, so that more people can pay attention to the real experience of car owners. The case we want to share with you today is: the new Baojun RC5W brake failure, many maintenance problems are still not solved.
On April 3, 2022, Mr. Liang of Guangdong province posted a complaint on the car complaint network saying that the new Baojun RC5W flagship model he purchased in January 2021 in Zhaoqing City, Deqing County, Zhongguang International Famous Car, has repeatedly failed brakes and brake system failures for more than a year, and after many sales and maintenance, the problem has still not been solved.
In March, it was sent to Baojun's Zhaoqing Meilun Qingbao Automobile Co., Ltd. for maintenance, and a few days later, the notice said that the car was repaired to let it pick up the car, but I did not expect that the car had just driven out of the door and the brake system fault light was lit. Mr. Liang immediately contacted the clerk and complained about the manufacturer, and the 4S shop maintenance staff said that there was a problem to drive back for inspection, and only after the inspection did he know what the reason was. Mr. Liang felt very helpless, just repaired the car out of the door broke, opened a year to repair a year, is this car can only be maintained during the warranty period?
After receiving Mr. Liang's complaint, Che Su Network also contacted the relevant staff of Baojun's public relations department for the first time, and urged it once during the period, but as of press time, the staff did not give any response.
At present, the complaint about the brake failure of the new Baojun model is not reasonable, the car lawsuit network and the car detective have received a number of similar complaints and revelations, some netizens also broke the news in Weibo, the new Baojun RS-5 has brake failure and other failures, in fact, because its car machine system has a major BUG, that is, the manufacturer claims that the L2 level automatic driving auxiliary system pot, when the vehicle is in a certain state, the system will determine that the vehicle state does not need to brake at this time, so how to step on the brake pedal is not responsive, This is the main reason for brake failure.
However, more than a year has passed, and New Baojun has not mentioned anything about the failure of the brakes, and even ignored the newly issued complaints of the owner. Che Su Network and Che Shen Detective will continue to follow up and pay attention to the problem of brake failure of New Baojun, and hope that the manufacturer will give a reply as soon as possible. Car owners who encounter similar problems can also publish complaints on the car complaint network at the first time.