On April 18, the news of #Luckin Coffee's apology letter was on Weibo's hot search.
Previously, according to the feedback of many netizens, the Luckin coffee on the Ele.me platform appeared at an ultra-low price, and only a few dollars could drink two cups of coffee with an original price of tens of yuan.
In this regard, luckin coffee official Weibo issued an apology letter in the morning, the full text is as follows: Due to the problem of the backstage price configuration of Ele.me, the price of luckin coconut cloud packages has been wrong in a short period of time, and the store has been squeezed by a large number of abnormal orders. In order to operate normally, we have now urgently cancelled the abnormal orders of the Ele.me platform, and the Ele.me store is temporarily closed, and we will consider user compensation and notify you separately. We apologize for the inconvenience!
After that, luckin coffee's official weibo further responded: after verification, this was caused by the allocation of internal operation personnel of Luckin. It's causing trouble for Hungry mo and everyone, and we're already dealing with follow-up issues. Thank you!
For this hot search, netizens have commented, "2.5 yuan two cups of coffee bag delivery", "When I saw this hot search, Luckin has stopped business"...
Source: Comprehensive @luckincoffee Luckin Coffee, Weibo Comments, etc
New Media Editor: Xiao Cai
China Net Finance Official WeChat (ID:zgwcjzx)