The rapid development of the Internet industry has given birth to the field of online shopping, which has brought many visible conveniences to consumers. Consumers can buy the expected goods without leaving home, buy things online can be compared to three, choose something more suitable for themselves, and the goods can also be delivered to the door.
Ordinary small goods and household appliances can be purchased online, expensive luxury goods and bulk daily necessities, it is not recommended to place orders online. A woman in Henan, Ms. Wu, was about to buy a Porsche Cayenne, and when she went to a local store to test drive, she found that her favorite model was out of stock.
Ms. Wu went to several 4S stores, and the other party told him that this type of car was currently out of stock, and there was a cash car at least 6 months after paying the deposit. Ms. Wu was anxious to pick up a new car, and he decided to go online and search to see if there was any goods. Ms. Wu entered the Porsche Cayenne on the Internet, and sure enough, she found a specialty store, and the other party told him that he could ship it that night when he had a stock.
Ms. Wu's model costs 900,000 yuan in local dealer stores, and it costs only 860,000 yuan to buy online, and he feels that he has picked up a big bargain. Ms. Wu immediately placed an order online and paid 860,000 for the car, and three days later he received a courier delivery message.
To Ms. Wu's surprise, the courier only sent a small box, is it the car keys in the box? Ms. Wu opened the box and found that it was not a car key at all, but a toy car, the length of this toy car is only more than 20 centimeters, and it needs to put 4 batteries to start.
Ms. Wu felt cheated when she held the toy car in her hand, and he spent 860,000 yuan to buy a Porsche Cayenne online, but he did not expect to receive a toy car. Ms. Wu immediately contacted the store customer service, hoping that the other party could refund the money, and the customer service asked Ms. Wu: When you placed the order, we did not tell you that it was a real car?
This sentence of customer service made Ms. Wu dumbfounded, he could only call the consumer hotline to complain, and then find the media to expose the matter. The media personnel contacted the online shopping manufacturer, and the other party told the media staff that the product details did not indicate that the car was a real car, so the store was not a false sale.
Ms. Wu felt that she had been deceived, how could a toy car be worth 860,000 yuan? Under the mediation of the media staff, the owner of the online store finally refunded 860,000 yuan of the payment, and Ms. Wu no longer dared to buy a car online, and did not expect that the routine of the online shopping platform was so many.
Disadvantages of online car buying:
Many car owners have suffered losses when buying cars online, and they can't see real cars when buying cars online, and there are often cases where goods do not match the real situation. The owner of the car obviously placed an order for the latest model in 2022, but received the 2021 old car.
There are many ways to buy a car on the Internet, the appearance of the new car has quality problems, the 4S store pushes off to the online store, the online store pushes off to the 4S shop, and finally no one can solve the problem of the owner.
The quality of the network car is worrying, some car owners buy the car tire damage, the trunk leaks, the car's after-sales service is not guaranteed, and finally the owner has to repair the car at his own expense.
Buying a car on the Internet, although you can shop around and find the lowest price store, many car owners have encountered quality problems. Many domestic car dealers began to open up channels to sell cars online, Xiaobian believes that online car sales are unreliable, of which a large number of inventory cars. The responsibility after the online car sale accident is not clear, the after-sales service is not guaranteed, and it is best to go to the 4S shop to buy a car.
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