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Customers buy more than 10,000 yuan graphics cards online but receive bricks and mineral water? Merchants respond

Jimu news reporter Liu Xiaobin

Mr. Du of Shenyang, Liaoning Province, spent 15,288 yuan to buy a graphics card through the idle fish platform, but received a brick and a bottle of water. On April 10, the graphics card seller staff responded to the Jimu news reporter, and Mr. Du had a dispute in the previous network transaction, the money has been returned and has not yet received the return, Mr. Du's second purchase of the card is still on the platform, because of fear of loss, so this time first sent a brick and a bottle of water.

Customers buy more than 10,000 yuan graphics cards online but receive bricks and mineral water? Merchants respond

Video screenshots

Videos circulating online show a woman handing over a paper box from under the barbed wire fence at a railing with barbed wire, which a man opened on the spot, containing a packaged object and a bottle of water. In the video, the man says the packaged object is a brick.

Customers buy more than 10,000 yuan graphics cards online but receive bricks and mineral water? Merchants respond

On the afternoon of April 10, a reporter from Jimu News contacted Mr. Du, the publisher of the video. He said that he lives in Huanggu District, Shenyang City, Liaoning Province, and on April 2, he paid 15,288 yuan on the Idle Fish platform and bought a graphics card at an online store in Xuanwu District, Nanjing, Jiangsu Province, to play games on a computer. At about 4 p.m. on April 9, he went downstairs to pick up the package, opened it in front of the courier, and found that it was not a graphics card, but a brick and a bottle of water.

Customers buy more than 10,000 yuan graphics cards online but receive bricks and mineral water? Merchants respond

Mr. Du told jimu news reporter that at the end of March, he saw an advertisement on the Internet saying that he wanted to list a new graphics card, just because he had demand, he placed an order on the idle fish platform on March 29 and paid 15490 yuan to buy. Later, after receiving the goods, he felt that he did not meet his requirements, he proposed to replace a product, and there was many communications with the seller in the middle, and on the afternoon of April 9, before receiving the new courier, he received the last payment of 15300 yuan returned by the platform. For this matter, Mr. Wei, a staff member of the video card seller, told Jimu News that the courier containing bricks and water was indeed sent through them, but for a reason, they and the buyer had a dispute in the last online transaction.

Mr. Wei introduced that at the end of March, Mr. Du paid more than 15,000 yuan to buy a graphics card, and at that time, mr. Du had been clearly informed that the graphics card "once sold, unless there is a quality problem, it will not be returned", but when Mr. Du received the graphics card, he asked for a return, and after returning the product, he also asked for a supplementary refund of more than 100 yuan, so the two sides had a dispute. Mr. Wei said that in repeated communication, Mr. Du spent another 15,288 yuan to buy a graphics card.

"The price of this kind of product is different every day, sometimes the price difference is relatively large, the price loss and courier fee generated need to be borne by the seller, the loss of the first graphics card is about 800 yuan, and the heart is more angry." Coupled with the fact that he did not receive the first graphics card returned by Mr. Du at that time, he was worried that the loss would be even greater, and he had to ship it on schedule, so he expressed a brick and a bottle of water. Mr. Wei said that the matter is more complicated and there are reasons for it.

On the afternoon of April 9, Mr. Du did not sign for the delivery, and the courier company had returned it, and Mr. Du had complained to the idle fish platform about the matter.

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