Last August
Ms. Zhang was introduced by a friend
In Changsha Yuelu District "super product famous car" car dealership
Spent 200,000 yuan to buy a Mercedes-Benz C200 used car
However, failures are frequent during driving
Retrieving insurance records was found
This car had a major accident
Replacement of 101 parts
The maintenance cost is as high as more than 470,000 yuan
The price of the new car is only 320,000
Previously, the sales staff said
The car is in good condition Only the headlights have been repaired
Ms. Zhang was out of trust
The vehicle inspection report was not shown
......
Bridges and airbags have been overhauled
Four insurance claims repaired in three years totaling more than 470,000 yuan
Ms. Zhang said that after the vehicle was bought back, there was often a failure, and the dashboard alarm was lit and abnormal, so she sent the vehicle to a friend's store for inspection.
After passing the vehicle inspection, Ms. Zhang learned that the second-hand car she purchased was a "refined accident car", and in order to verify the authenticity, Ms. Zhang was shocked when she retrieved the insurance claim record of the car.
In the vehicle claim details, this Mercedes-Benz car has been repaired 4 times from 2019 to 2021, with a total claim amount of more than 470,000 yuan.
A single claim of 239,000 yuan to replace 101 parts
Consumers question being deceived
Ms. Zhang told reporters that the maintenance cost in January 2021 was as high as 239,000 yuan, and a total of 101 replacement accessories were replaced, and it should be known that the New Mercedes-Benz C200 car was only about 320,000.
This second-hand Mercedes-Benz car C200, repaired 4 times in three years, the amount of compensation up to 470,000 yuan, Ms. Zhang directly called "pitted" and proposed to return the car for refund.
The car dealership admitted as an "accident car"
It has been clearly informed in the early stages
Ms. Zhang said that she is indeed a staff member of a second-hand car dealership in Liuyang, because she likes the Mercedes-Benz C200, after learning that the "super famous car" is just in sale, she found it through acquaintances, but buying this car is a personal need.
In order to confirm that the accident situation of the car was informed, the person in charge of the "super famous car" car took out a recording.
Ms. Zhang said that because she is a "little white" of the car and has no experience in using it, she thinks that the "front mouth set" mentioned by the head of the car dealership when selling the car is only a simple description of the headlight maintenance.
The dealership refuses to return the car for a refund
The Market Supervision Administration intervened in the investigation
Moreover, the accident car was not agreed upon in the contract. In the face of such a situation, Ms. Zhang proposed to return the car for refund on the spot.
Subsequently, the law enforcement personnel of the Wangyue Market Supervision and Management Office of the Yuelu District Market Supervision and Administration Bureau of Changsha immediately rushed to the scene.
In the second-hand car sales contract signed by the two parties, although there is no official seal of the "super famous car" car dealership, the details of the additional clauses of the contract are sufficient to prove that the car dealership participated in the whole process of the vehicle transaction.
Liu Xi, a lawyer at Hunan Jinzhou Law Firm, said that although the second-hand car sales contract is signed between individuals and individuals, the car dealership has the appearance of the right to sell the vehicle, actively promotes the establishment of the transaction in the transaction process, and the money has been transferred to the designated account of the car dealer, as the consumer has sufficient reason to believe that the vehicle seller, according to the Consumer Rights and Interests Protection Law, the car dealership should protect the consumer's right to know when selling the vehicle, and fully inform the specific circumstances of the vehicle, otherwise the consumer has the right to request a refund of the vehicle.
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