Introduction
Recently, Mr. Xue, who lives in Daxing District, reported that he bought a new car not long ago, but when he picked up the car, he found that there was an additional fee - 800 yuan of "outbound fee". The 4S store sales staff said that this is the cost of the car being placed in the warehouse for maintenance. What's going on with this fee? Should I charge the owner? Let's take a look.
Poke the video below to see what happened
"Outbound fee" in the car sales contract
Recently, Mr. Xue, who lives in Daxing District, mentioned a new car, but when he paid, he found that there was an extra warehouse fee in the sales contract, and the name of this fee made him puzzled, so he asked the sales staff of the 4s store, this question does not matter, Mr. Xue feels that this money should not be out of his own pocket.
The sales staff explained that before the car is sold, whether it is warehouse storage or daily maintenance, cleaning, inventory, employees need to be responsible for the arrangement, so of course need to ask the new owner for the corresponding fees.
For the explanation of the 4S store, Mr. Xue did not approve, he believes that the guidance price of a car should already include other various expenses. The so-called "outbound fee" should no longer be asked separately from the owner.
About the "outbound fee" is actually a clichéd topic, many car owners have said that they have been charged "outbound fee".
However, many car owners are still unwilling, feeling that this cost should not be paid by consumers, they believe that before buying a car, the car does not belong to themselves, and the previous storage cost should not be borne by the new owner at all.
In response to Mr. Xue's encounter and netizens' questions, Chen Yinjiang, deputy secretary-general of the China Consumer Rights and Interests Protection Law Research Association, said: Consumers have purchased automotive products, and businesses have the responsibility to provide consumers with qualified automotive products, as for the costs incurred in the production, transportation and preservation process of automobiles, they actually belong to the operating costs of 4S stores and cannot be transferred to consumers.
Subsequently, the staff of the automobile manufacturer said that the manufacturer would not charge the "outbound fee", and did not know that the 4S store charged the "outbound fee", and the 4S store had been punished.
Article transferred from: NetEase Auto