[Aika Auto Industry News Original]
Recently, Tesla (Shanghai) Co., Ltd. filed a recall plan with the State Administration for Market Regulations in accordance with the requirements of the Regulations on the Administration of the Recall of Defective Automobile Products and the Implementation Measures for the Regulations on the Administration of the Recall of Defective Automobile Products. Effective immediately, the recall will be made of some domestically produced Model 3 (12,003 units) and Model Y (14,044 units) electric vehicles produced between December 28, 2020 and January 15, 2022, for a total of 26,047 units.
The electronic expansion valve of the heat pump in some vehicles within the scope of this recall will have a slight movement when positioning, because the software (version 2021.44 to 2021.44.30.6) has no correction function, which may cause the valve to be partially opened in the long run, the heat pump compressor to stop working, and the heating function in the car to fail. In the above state, especially when the temperature outside the car is lower than minus 10 degrees, the windshield defrosting system cannot achieve the defrosting effect stipulated by the relevant national laws and regulations, and the decline of the defrost function adversely affects the driver's field of vision, thereby increasing the possibility of collision risk of the vehicle when driving in cold weather, and there is a safety hazard.
Tesla (Shanghai) Co., Ltd. will upgrade the software for vehicles within the scope of the recall through the vehicle remote upgrade (OTA) technology, and the user can complete the recall without going to the store; for vehicles that cannot be recalled through the car remote upgrade (OTA) technology, Tesla (Shanghai) Co., Ltd. will contact the relevant users through the Tesla service center to upgrade the software for the vehicle free of charge to eliminate safety hazards.
Emergency measures: Before the vehicle recall repair, the user should drive the vehicle cautiously and contact the Tesla service center for software upgrades as soon as the recall begins.
Tesla (Shanghai) Co., Ltd. will notify the relevant users in the form of registered letters, e-mails, etc. Tesla service center will also take the initiative to contact the relevant car owners to arrange recall repairs. Users can call Tesla customer service hotline at 400-910-0707 for consultation through mobile phones and landlines. In addition, you can also log on to the website dpac.samr.gov.cn, www.recall.org.cn, pay attention to the WeChat public account (SAMRDPAC) for more information, reflect the defect clues.
Highlights review:
Tesla's recall of some imported Model 3s involved 91 vehicles
A summary of the January recall information involving 15 models of 8 brands
39 models from 11 brands Recalled in December (Part 2)