Nowadays, buying a car is a very common thing, but for many friends, they still have a lot of problems when buying a car. One of the points is that the understanding of the models on the market is not comprehensive enough, so that I am worried that I can't buy a good car that I can drive with confidence. Therefore, everyone will pay great attention to the reputation of the favorite model when choosing a car. In China, if you want to understand the reputation of a certain model, everyone is still more accustomed to finding "acquaintances" or "old drivers". But in the United States, where the auto industry has been developing for more than a hundred years, local consumers believe in J.D. Power or Consumer Reports. If you usually care about the rim, then for J.D. Power will not be unfamiliar. As an international authoritative organization, the "car reliability evaluation" and "owner satisfaction report" it has developed are one of the important indicators for American friends to choose a car.
From October to November 2021, J.D. Power and California electric vehicle research firm PlugShare surveyed 8,122 owners of models that were model year 2016 to 2022. Respondents were surveyed on the satisfaction of the 10 dimensions of electric vehicles (availability of public charging stations, range, battery cost, driving pleasure, ease of charging at home, vehicle quality and reliability, etc.). This time, J.D. Power scored a total of 10 pure electric vehicles (including 4 high-end electric models and 6 mainstream market electric models). Below, you may wish to let me interpret the list for you, see what models are ranked in the top, first of all, or start from the luxury electric vehicle market!
Luxury electric car first place
Tesla Model 3
Score: 777
This time, Tesla Model 3 in the field of high-end electric vehicles to obtain the highest consumer satisfaction, its score of 777 points (out of 1000 points), the second consecutive year in the high-end pure electric vehicle list topped the list. This is also in line with Tesla's supremacy in the United States, last year Tesla beat BMW, the first time it became the top of the US luxury car market has shown its strength. Although according to the feedback of American car owners, Tesla's reliability is indeed "not bad". But most American car owners are still very tolerant of Tesla, and even prefer it.
It should be said that many friends who buy Tesla like the unparalleled acceleration pleasure of electric vehicles. The U.S. road network is developed, in the non-urban center, there are not so many cars on the road, and the owner can bombard the electric door and experience the feeling of pushing back, which is a driving experience that ordinary fuel vehicles cannot bring.
Tesla's assisted driving is also the level of the industry's first echelon, the owner of the long-distance driving is inevitably fatigued, just constant speed cruise, ACC adaptive cruise, can help users reduce a lot of fatigue, not to mention Tesla's Autopilot. Autopilot for many users, use can not go back, these owners will naturally be satisfied with the Model 3.
Luxury electric car second place
Tesla Model Y
Score: 770
The Tesla brand is very powerful, and the models under the brand are equally powerful. In this list of the top 10 models with the highest satisfaction, Tesla has three. The Tesla Model Y followed the Model 3 in second place with 740 points, which also happened to be the average of the "luxury" segment (770 points).
American car owners' evaluation of the Model Y is that it has almost the same performance and driving maneuverability as the Model 3, and the advantage is that it further improves the model 3's lack of space as a sedan. The greater practicality also allows the Model Y to become a better home workhorse, rather than becoming a family backup car like the Model 3.
Of course, the sales of Model Y in China are also very hot. In July 2021, the Model Y standard endurance version was listed on the domestic official website, and the starting price after subsidies was 276,000, which was more than 70,000 yuan lower than the previous long-endurance version, and entered the market below 300,000 yuan. Such a large "diving" strength, do not buy is not with their own ah!
Luxury electric car third place
Tesla Model S
Score: 756
The Tesla Model S scored 756 points on this list, slightly below average. At the end of 2021, Tesla released the official live car picture of the new Model S. As a second iteration, the new Model S moves further towards the latest family-style Model 3 in appearance, with a "fighter" steering wheel and a new interior screen. Judging from the information on the official website, the new Model S will not be delivered in China until the third quarter, while the Plaid Plus version will not be delivered until the end of the year.
Due to the domestic production of Model 3 and Model Y, the attention of the domestic market to Tesla has shifted more to these two models. But interestingly, the price of Model S and Model X is soaring in the United States, at the same time, the price of Model 3 is going all the way down, it seems that Tesla is ready to use Model 3 to fight the low-end market, hit the sales of other brands of electric vehicles, Model S and Model X positioning high-end, to get the grade and price up.
However, after several price increases, the Model S and Model X have been in short supply, and even forced to postpone delivery. In addition to selling really hot, the lack of chip supply and the inability to increase production capacity are also one of the reasons why Tesla is in short supply. In this regard, Tesla CEO Musk believes that the current emergency solution is to choose a new chip supplier. But it won't be easy to do that, because Tesla has to quickly develop a new chip control program.
Luxury electric car fourth place
Audi e-tron
Score: 718
Audi
e-tron
Scored 718 points, 52 points lower than the average, which is not ideal. In the eyes of American car owners, the luxury of the Audi e-tron interior is the most praised, enough to match the pricing of the vehicle, which is also the aspect that Audi is best at. The Audi e-tron infotainment system has two large screens, and the touch and feedback are very good, which is a favorite point for American friends.
In addition, American car owners believe that the Audi e-tron has smooth power, very comfortable rides, and especially excellent quietness. Since electric cars don't have engines, most of the noise comes from road noise, but Audi has done a lot of work to make the e-tron do a better job of isolating road noise.
Of course, the Audi e-tron also has places that make American friends unhappy. One is that the Audi e-tron shift mechanism is inconvenient to operate, the switching of forward gear and reverse gear needs to push the gear shift handle back and forth, the traditional fuel vehicle is not reproachable, the electric car is still a similar way of operation, american friends said that it is unacceptable. The second is the opening method of the charging port, although it is opened electrically, but the first contact is not very easy to understand how to open, and it is not as convenient as mechanical opening.
summary:
At present, China is already the largest country in the global new energy vehicle market, followed by the United States. However, there are not so many new car-making forces in the US market, but Tesla is the only one. In the 2021 sales list of electric vehicles in the United States, Tesla model sales account for nearly 80% of the US market, which is also not surprising.
This time, the J.D. Power survey found that the likelihood of U.S. car owners buying electric vehicles again is related to their satisfaction with existing electric models. Of the owners who gave a score of 900 or more, 96 percent said they would buy another pure electric car, and 62 percent said they would "definitely" buy a car of the same brand. As a result, Tesla has also been stable in terms of satisfaction, and Tesla was also one of the most satisfied brands for U.S. car owners last year. So far, about J.D. The topic of power U.S. electric vehicle owner satisfaction report is also coming to an end, in the next issue of content, we will bring you the top six models in the mainstream electric vehicle field, stay tuned!