According to overseas media reports, due to problems with the emergency call function software, Mercedes-Benz will recall Mercedes-Benz S-Class and Mercedes-Benz EQS models in the United States.
The vehicles involved were 1 2022 Mercedes-Benz EQS, 1161 Mercedes-Benz S500 and 77 Mercedes-Benz S580. Official information shows that the function cannot be used or restricted when the vehicle is started, and the emergency department or the members of the car may not be contacted at the first time during the emergency state, which will cause the emergency personnel to be unable to accurately and timely reach the positioning point.
Mercedes-Benz said that the software problem means that the communication module cannot meet the operating requirements, and the affected owners will receive warning messages and may not be able to access mercedes me connect services. Mercedes-Benz investigated the matter in May 2021, but there are still vehicles leaving the factory before replacing the latest equipment, so it will be resolved through OTAs. If you do not purchase Mercedes me connect, you will need to go to the dealer for processing.