General Secretary Xi Jinping emphasized: "We must pay special attention, care and care to the people in need, and help them solve their problems. Therefore, the "Double Hundred Project" Social Work Service Station (hereinafter referred to as the "Shilou Social Work Station") in Shilou Town, Guangzhou City adheres to the guidance of General Secretary Xi Jinping's important exposition on the protection of people's livelihood, and actively links with the Party Branch of China Merchants Shekou Panyu Innovation and Technology Park, a caring enterprise, to participate in the work of helping the people in difficulty in the town and street, and gives the people in difficulty emotional and material support in the form of "home visit + micro wishes", so as to effectively alleviate their life difficulties.
Social workers integrate resources to fulfill the wishes of service users
Aunt Chen, 88 years old, is a lonely and widowed elderly, her physical function has declined due to old age, her legs are becoming weaker, her daily movements are slow, she needs crutches to assist her walking, and her range of motion has also decreased, so she has not left the alley in front of her home for a long time.
Regular visits, needs checking
The social worker skillfully pushed open the door of Aunt Chen's house and waved to Aunt Chen, who was sitting in the living room resting, and said, "Aunt Chen, we are visiting you again!"
When the social worker came to her, Aunt Chen vaguely recognized the social worker by the color and shape of her overalls, and then grinned, "Come to visit me again, sit down!"
The social worker moved the stool and sat down next to Aunt Chen, learning about Aunt Chen's recent situation and wishes from the gossip.
Social worker: "Aunt Chen, how are you doing? Do you have a better appetite? The weather has been nice lately, do you want your nephew to go out for a walk......
Aunt Chen: "It's still the same, nothing has changed, my appetite is better now, and I can eat a bowl of rice." However, my nephew's health is not very good, and he has back pain from time to time, and if he goes out with me, he doesn't know which ..... can be taken care of."
When it comes to going out, Aunt Chen can't help but look gloomy, and says quietly, "Hey, I don't have much strength in my legs, I can't walk far with crutches, I haven't walked out of the alley this year, at most I just sit at the door, and now I'm cooking at home, and even the cleaning is helped by the staff at Yee Hong Station, speaking of which, I would like to thank you for helping me apply for home care services, if only I had a wheelchair, I could let her push me out for a walk, I haven't talked to the neighbors for a long time......
Resource links to alleviate difficulties
The social workers actively linked with the Party Branch of China Merchants Shekou Panyu Innovation and Technology Park to jointly carry out the group care activity of "Warm Four Seasons, Spring Hope", and finally successfully helped Aunt Chen realize her dream through a series of work of "accurate investigation (ordering)-clever integration (distribution of orders)-household distribution (delivery of orders)".
When I wish to go home, I am satisfied
When Aunt Chen saw the social worker and the volunteers, she smiled and said, "On a rainy day, you all came to visit me, are you wet?" The social workers and volunteers thanked Aunt Chen for her concern and said, "I don't get wet, so don't worry." ”
Social workers and volunteers carry wheelchairs into Aunt Chen's home
The social worker took the initiative to introduce the volunteers of the caring enterprise to Aunt Chen, and said: "Aunt Chen, we are here today mainly to give you your 'wheelchair' wish, and when the weather is fine, your nephew can use the wheelchair to push you out for a walk, and you can chat with the neighbors more." ”
When Aunt Chen learned that the social workers and volunteers had moved over in wheelchairs, she was very happy and said, "You guys are so kind, thank you." Now that I have a wheelchair, I don't have to worry about being confined to my house because of foot pain. ”
During the visit, the social workers and volunteers also took out the wheelchair for Aunt Chen to experience, and assisted Aunt Chen in storing the wheelchair in a convenient location. Before leaving, I happened to meet Aunt Chen's nephew coming home. After learning about the purpose of the social workers and volunteers, Aunt Chen's nephew also expressed his gratitude and touching to the social workers and volunteers for their intentions and love, saying: "You are so kind and hearted, with a wheelchair, it is not only convenient to push her out for a walk, but also convenient to push her out if there is an urgent need, thank you." ”
Social workers and volunteers helped Aunt Chen experience a wheelchair
Social workers help service users realize their wheelchair wishes by integrating the resources of caring enterprises, so as to help them get out of their homes and into the community. This is not only a simple resource docking and service provision, but also a manifestation of humanistic care and social responsibility. In the future, we will continue to uphold this concept, provide accurate and considerate services for more service objects in need, and jointly create a better stone building.
Social workers and volunteers took a group photo with Aunt Chen