Recently, a woman surnamed Li in Changsha, Hunan Province went to a barber shop to do cutting, perming, and dyeing projects, and spent 10,000 yuan to become a member of the store.
According to comprehensive media reports, on April 16, a woman surnamed Li from Changsha, Hunan Province, was recommended by a friend to come to a barber shop on Renmin East Road, Furong District to do a cutting, perming and dyeing project, in the process, she spent 10,000 yuan to become a member of the store, but after the cut, I felt that the barber cut it too short, not good-looking, the other party said that it was my personal vision problem, but after I went back, everyone said that the hairstyle was old and ugly. One week later, she came to the store for hair extensions, but the color of her hair was different from my original color, and now her hair has changed to 3 colors.
The woman surnamed Li said that in the process of communication and negotiation between her and the store, the store took the initiative to ask her to return the membership card, and the staff said that it was okay to return the card, but 4,800 yuan should be deducted, which is still a 6% discount price. For the staff's statement, the woman surnamed Li couldn't accept it, I just paid 10,000 yuan to apply for a card, I don't know the specific cost of the project, I only knew the price when the employee asked me to return the card. The woman surnamed Li hopes that the store will restore her hair and refund her all the fees for the annual card.
In this regard, during the negotiation between the two sides, Yang Hong, the person in charge, said, I think everyone should respect art, we allow luxury brands abroad, why can't we allow luxury brands in China? You don't have to come to spend, we don't have to ask customers to spend, and we don't ask Ms. Li to get an annual card of 10,000 yuan. And Yang Hong emphasized that all the consumption in the store is open and transparent, the price of the hair cut is marked at the door, and the woman surnamed Li has also read the price list before perming and dyeing.
After calculation, the actual consumption amount of the woman surnamed Li was 6,032 yuan. Yang Hong said that he could give it a 6% discount, and return the card after deducting 3619 yuan, Ms. Li did not agree, she said that she was not satisfied with the color of the hairstyle, and the store asked her to return the card, which is a breach of contract by the store, and the two parties are still negotiating.