In Xuchang, Henan Province, there is a fat Donglai, and the product quality and service quality of Fat Donglai can stand the test of time.
Netizens also trust Fat Donglai very much, so no matter what negative news appears in Fat Donglai, you don't have to think about it to know that it must be a misunderstanding.
The fruit boss found that Fat Donglai was selling Vietnamese durian as Thai durian
On April 2, a video of "anti-counterfeiting" Fat Donglai selling Vietnamese durian as Thai durian sparked heated discussions among netizens.
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The editor's first feeling is that it is impossible, it must be a mistake by netizens.
However, the netizen who posted the video came up with tangible "evidence".
At first glance, this netizen is an old guy who has been in the fruit business for many years, and he dares to pat his chest and call those who know how to do it, including fruit shops and wholesale markets.
At the beginning of the video, netizens took a picture of the price tag, and the price tag showed that the durian below was made in Thailand.
However, the camera came to the durian, and the label attached to it showed that the durian was from Vietnam again.
Therefore, this netizen decided that Fat Donglai was selling Thai durian as Vietnamese durian in a grand manner.
In line with the attitude of seeking truth from facts, netizens took a video of the problem he found and posted it on the Internet.
Fat Donglai's customer service generously admitted the mistake in the comment area and will rectify it
To tell the truth, it is not easy to find such an obvious problem in the person of Fat Donglai, who strives for perfection, and there is evidence in the video.
Then, leave everything to Fat Dong and see what he has to say.
This video quickly aroused heated discussions among netizens and also attracted the attention of Fat Donglai.
Fat Donglai responded to the video content of netizens at the bottom of the comment area, saying that the origin of durian was verified as Vietnam.
In other words, Fat Donglai admitted his mistake.
So, how did this error come about?
It turned out that this was because the purchased product information was not changed in time, resulting in an error in the display information.
The customer service of Fat Donglai Supermarket also said that it apologized for the misleading caused to consumers, and at the same time, the store will rectify and check all product information to avoid similar things.
Netizens' opinions
Some netizens said that since the problem was discovered, why didn't they point it out on the spot?
The editor also thinks so, under normal circumstances, it would be better to find a waiter to point it out on the spot.
Of course, everyone has a different way of doing things.
Netizens from Henan said that Fat Donglai generally takes the initiative to admit the problems of various problems raised by netizens, does not refute or raise the bar, and rectifies problems if there are problems.
This attitude is unanimously recognized by netizens, which is the essence of service.
You see, a netizen said that he had bought durian in Fat Donglai, and said that the quality was a little bad.
Let's see how Fat Donglai handles it and sends gifts to customers.
This attitude makes customers feel comfortable.
A netizen from Henan quipped that he couldn't buy what he wanted because there were too many people.
Write at the end
The editor believes that this mistake is not very serious, but it is just a display information error.
The weighing staff will theoretically calculate the price according to the label on the durian itself, so there will not really be a situation where Vietnamese durian is sold as Thai durian.
Here, we still hope that netizens can raise any questions with the service staff on the spot, which is closest to the customer service, instead of taking videos and posting them on the Internet whenever something happens.
If it is used by people who don't know the truth, I am afraid that it will have an adverse impact on Fat Donglai's reputation.
You know, we only have one fat Donglai.
Of course, netizens may not have other malicious intentions in shooting this video, just like discovering that a snail has two antennae, and they are surprised by this!
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