Recently, a woman in Chongqing posted that her 26-day-old son was abused by a nurse she hired at a high price, and the other party admitted that she was in a bad mood. Late at night on December 27, local officials reported that the child's parents had reported the case and the relevant authorities were investigating.
The couple asked the nurses and confinement ladies of the confinement center to provide door-to-door service
Received a contract from a housekeeping company, 22,800 yuan for 26 days
The woman's name is Ruan Xiaofang (pseudonym), and she lives in a community in Jiangbei District, Chongqing City.
She said that she was pregnant at the beginning of this year, and later after being introduced, one day in early July, she and her husband Mr. Xu came to the "Rose Xinyuan Confinement Center" located in a hotel on Donghu Road, Liangjiang New District, Chongqing to consult about the confinement nanny.
"When we came to the site, the staff declared that they were the only confinement center in Chongqing that could arrange for nurses and confinement ladies to visit their homes. Ruan Xiaofang said that this made them a little excited.
At 9:46 a.m. on July 10, someone added Ruan Xiaofang's WeChat message saying, "I am Qiuqiu, a maternal and child consultant of Rose Xinyuan", "After passing, I told the other party that I need the best confinement lady with very nursing experience, preferably a nurse." The other person replied, "I'll match you later." "The other party also said, 'Nurses are from our confinement center, and they are licensed, and you can rest assured of your experience.'" ’”
In this WeChat chat record shown by Ruan Xiaofang, the reporter found that the other party's avatar was displayed as "Baobaokang".
Ruan Xiaofang told the Huashang Daily Gale News reporter that the cooperation they negotiated was that the confinement center would send a nurse and a confinement lady to serve for 26 days at a cost of 22,800 yuan, "In late July this year, the other party sent an electronic contract for signature. ”
"There are a lot of contents in the contract, all of which are general terms and cannot be changed, we didn't read it carefully at all, and the other party was in a hurry, so we signed it. Ruan Xiaofang's husband, Mr. Xu, said that he paid a deposit of 7,000 yuan at that time, and paid the rest after five days of service.
The couple told reporters that they have been in contact with the "Rose Xinyuan Confinement Center", and the communication promised to provide them with nurses and confinement sisters, but the contract was signed by Chongqing Baobaokang Housekeeping Service Co., Ltd. (hereinafter referred to as "Baobaokang Company"), at that time the staff said that "Rose Xinyuan" and "Baobaokang Company" both belong to the same company, but are responsible for two different sectors, "We repeatedly confirmed that the two companies belong to the same enterprise before signing the contract." ”
On November 13, "Rose Xinyuan Qiuqiu" informed Ruan Xiaofang and his wife that the nurse and confinement lady who provided them with door-to-door services had been determined, and provided the resume of the nurse, showing that the other party's surname was Gu, 22 years old, from Jiangjin District, Chongqing, who has been working in the "Rose Xinyuan" postpartum rehabilitation center since March 2023, and has a nurse qualification certificate and practice certificate.
Surveillance filmed the baby being choked and slapped in the neck, and the eyes were illuminated?
The nurse involved apologized and said that her father was in a bad mood when she had an accident
On the morning of November 22, Ruan Xiaofang gave birth to an 8-pound baby boy by cesarean section in Chongqing Maternal and Child Health Hospital.
At around 11 a.m. on November 25, nurse Gu came to the hospital to accompany her out of the hospital and went home, and the confinement lady also came to their home, "They have a clear division of labor, Gu is responsible for taking care of the children 24 hours a day, and the confinement lady is responsible for housework and confinement meals." ”
Ruan Xiaofang said that at night, her son was taken by Gu to sleep in a room not far from them, and they installed a monitor in that room so that they could check their son's condition at any time.
She recalled that at around 5 a.m. on December 18, the couple was suddenly woken up by a heart-rending cry, which turned out to be the cry of their son.
"Later, when we checked the surveillance, we were stunned, and the surveillance showed that in the last few days, she had pinched the child's neck and slapped him, and she also shone a bright light in his eyes. Ruan Xiaofang said angrily that they felt very uncomfortable and sad that such a young child was subjected to such cruel abuse.
Ruan Xiaofang's chat record with Gu provided to reporters shows that at 1:22 pm on December 18, Gu said to her, "Mom, I'm sorry, I didn't mean to, and I didn't want to hurt the baby, because yesterday the family sent a message that my father had an accident, and he was not feeling well, because the mood was too bad, I am very sorry." ”
Ruan Xiaofang told her, "You can have such a heavy hand on such a young child, and the injury suffered by the baby is now or in the future, we will take legal measures to let you get the punishment you deserve." ”
After the police were called, the police intervened in the investigation
The housekeeping company said it had nothing to do with the confinement center and that the nurse had been dismissed
Ruan Xiaofang showed a police receipt that on the day of the incident, her husband Mr. Xu dialed 110 to call the police, saying that Gu, a nurse who came to his home to provide door-to-door service, slapped the child's face, shook the child's body, beat the child, and irradiated the child's eyes in the bedroom because the child was crying at night. ”
According to reports, the Shimahe Police Station of the Jiangbei District Public Security Bureau is currently intervening in the investigation and handling.
The reporter called the "Rose Xinyuan Confinement Center" to verify the relevant situation, and a staff member said that they did not send nurses and confinement ladies to serve the business at home, "If there is, it is possible that someone else is stealing our name." ”
According to the enterprise investigation, the "Baobaokang Company" that signed the contract with Ruan Xiaofang and his wife was established in September 2021 with a registered capital of 200,000 yuan, the legal representative's surname is Peng, and the registered address is Donghu South Road, Tiangong Street, Liangjiang New District, Chongqing, with 6 employees, of which Chongqing Xinyao Health Management Co., Ltd. holds 70% of the shares and Chongqing Yuqi Maternal and Child Care Co., Ltd. holds 30% of the shares. The reporter found that the latter was established in June 2022 with a registered capital of 100,000 yuan, Peng is its major shareholder, with a shareholding ratio of 70%, and Chongqing Rose Xinyuan Maternal and Child Care Service Co., Ltd. was established in August 2017 with a registered capital of 30 million yuan, and the legal representative's surname is Zhou, and Zhou is also an executive of "Baobaokang Company".
Peng told reporters that "Baobaokang Company" and "Rose Xinyuan Confinement Center" are two companies under the same group, and these two companies have their own independent business, that is to say, finance and business are independent.
Ms. Peng said that none of the behaviors of the nurse Gu alleged by Ruan Xiaofang were true, and that Gu was emotional at the time, but he acted a little more aggressively and acted rudely.
She explained to Ruan Xiaofang that the baby was exposed to strong light, that the room where Gu slept with the baby was dimly lit, and the baby's nose was a little blocked at that time, and she turned on the mobile phone flashlight to check the nostrils.
She further introduced that all this has nothing to do with the "Rose Xinyuan Confinement Center", before the nurse Gu worked in the confinement center, and later resigned, "After she resigned, our company hired her, signed a contract with her, and after strict pre-job training, she was sent to Ruan Xiaofang's house to serve after she was qualified." ”
"Nurse Gu has been working for 4 years and is not a novice, and we dismissed her after the incident, but reserved the right to sue her in the future. Ms. Peng said that they were also doing psychological comfort work for her, guiding her and comforting her.
The couple claimed to have been deceived, and both parties made their own claims
Officials issued a notice late at night saying that they were intervening in the investigation
Ms. Peng's explanation was denied by Ruan Xiaofang and his wife.
They said that until now, they have always believed that the nurse Gu and the confinement lady were sent by the "Rose Xinyuan Confinement Center", and the work clothes they wore when they came to serve at home, the usual work diary, and the file bag of the contract were all trademarks of "Rose Xinyuan".
Regarding Ms. Peng's explanation, Ruan Xiaofang and his wife thought that they had been deceived, saying that they had been deceived by the "Rose Xinyuan Confinement Center".
In response to the trademark issue, Ms. Peng said that as early as July this year, with the authorization of the group company, they used the trademark "Rose Xinyuan", and later stopped using the trademark "Baobaokang" after the successful application.
Ruan Xiaofang's husband, Mr. Xu, said that at present, their appeal is that they hope that the police will deal with the nurse involved strictly on the basis of ascertaining the facts, and at the same time demand that the "Rose Xinyuan Confinement Center" publicly apologize, reasonably compensate them for all kinds of losses, including the corresponding mental losses, and reserve the right to hold the center accountable for life.
Ms. Peng said that as of the incident, Ruan Xiaofang's family said that they were not satisfied with the three-day service, so their company was willing to refund the cost of the three days, and at the same time change the confinement sister-in-law to serve their family for free for 26 days, "The baby's examination cost more than 2,000 yuan, and our company is willing to bear it." ”
At around 10:30 p.m. on December 27, the Modern Service Industry Bureau of Chongqing Liangjiang New Area and the Market Supervision and Administration Bureau of Liangjiang New Area issued a "circular" stating that regarding the online rumor that "a mother in Chongqing said that her baby was abused by a confinement wife", after preliminary verification, the confinement lady was sent by Chongqing Baobaokang Housekeeping Service Co., Ltd., which is registered in Tiangong Street, Liangjiang New District, to serve a family in a community in Jiangbei District. At present, the parents of the baby have reported the case to the police where the family is located. Further investigations into the matter are underway.
In addition, Mr. Xu said that he had reported Gu's documents to Chongqing Liangjiang New Area, and the other party replied, "We also checked the problem you reported, and she does not have that qualification certificate and practice certificate." ”
Mr. Xu said that this meant that Gu's documents were fake, and he hoped to investigate and deal with them.
Huashang Daily Gale News reporter Huang Ping editor Wang Zhenan
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