[Aika Auto Industry News Original]
Recently, there are online media broke the news, Tesla Model 3 owner Ms. Zheng drove to the basement late at night, the car suddenly appeared "haunted" situation, the sound system automatically issued a "I died so wronged ah" of the desolate female voice, Ms. Zheng was with her daughter at the time, the scene at that time frightened the mother and daughter, until the next day Ms. Zheng found out the reason for the matter.
On April 27, Ms. Zheng's Model 3 multimedia system suddenly failed, the volume control was large and small, and the same problem occurred about 3 times in 10 minutes. Subsequently, the central control screen began to have more strange problems, sometimes the air conditioning panel automatically opened, quickly closed, sometimes an App automatically operated, the map automatically zoomed in or out. Ms. Zheng then consulted the rider, who said that she had not encountered a similar situation.
At 9 o'clock that night, Ms. Zheng picked up her daughter and went home, about 5 minutes of driving, the vehicle suddenly automatically started the Himalaya App, playing a historical story, at this time the central control screen failure "attacked" again, and the screen has been various flashes. So, Ms. Zheng called Tesla customer service, and the customer service said that it would be good to restart the vehicle.
At 9:30, when Ms. Zheng drove the car to her own basement and parked, there was a scene at the beginning of the article. On April 28, Ms. Zheng communicated with Tesla customer service again, customer service said that it may be the fault of the central control screen of its vehicle, because the background detected that the screen appeared a large number of clicks in a short period of time, and the customer service also provided a key message, on the evening of April 27, the car Himalaya App played a "Bad Heart" audio, and the playback time corresponded to the "haunted" time. Subsequently, Ms. Zheng turned on the audio and confirmed that the "ghost story" audio was officially played in the car that night.
On the afternoon of April 28, Ms. Zheng drove the car to the 4S shop, and then the staff expressed their apologies to Ms. Zheng, after testing, it was indeed Ms. Zheng's vehicle screen that was faulty, because the vehicle was still under warranty, the store replaced the central control touch screen for Ms. Zheng free of charge.
Highlights review:
Due to software issues Tesla recalls part of the Model 3
Sudden: Suspected of a Tesla Model Y overturned and caught fire
Tesla official note: the rear-end accident is not a brake failure
Tesla's late-night "haunting" frightens female car owners