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"During this period, we deeply felt the care and love of the medical staff of Tianyou Hospital for the patients, and experienced the responsibility and responsibility of the hospital leaders."
Recently, a letter from the patient's relatives and friends was transferred to the hands of Cai Jianfei, president of Shanghai Tianyou Hospital. In the letter, relatives and friends recorded in detail their medical experiences and personal feelings under the epidemic prevention and control, and expressed their trust and gratitude to Tianyou Hospital. We contacted the family members for details and extended sincere greetings to patients and families.
Forwarding this letter today, we also promise to the society: we will continue to do a good job in epidemic prevention and control and medical safety, and repay the society and every patient with better and more efficient services.
Letter from the patient
My relative, Gao Mou, is suffering from uremia and needs dialysis three times a week to maintain his life, and has been hospitalized in the Nephrology Department of Tianyou Hospital before the outbreak of the epidemic. The patient did routine dialysis on April 13 (Wednesday), the fever was uncomfortable before disembarking, and the hospital leaders immediately arranged antigen detection and nucleic acid detection, and did emergency closed isolation treatment. In the early morning of the 14th (Thursday), he was told positive by the CDC.
Tianyou Hospital immediately contacted the designated cabin hospital for dialysis patients in accordance with relevant government regulations and completed various docking work. At about 6 p.m. on the 15th (Friday), the 120 ambulance sent the patient to the door of a temporary cabin hospital in Putuo District, which could not receive hemodialysis patients because it did not have hemodialysis equipment and could not treat patients with dialysis.
During the period, the president of Tianyou Hospital (Cai Jianfei) attached great importance to this problem, and contacted the director of the Department of Nephrology (Zhang Ran) with the competent authorities overnight to win support, hoping to rearrange the designated hospital with hemodialysis for patients, and set up a temporary isolation point in Tianyou Hospital under great pressure, and took the patient back to Tianyou Hospital for emergency dialysis at noon on the 17th (Sunday), which once again saved the patient's life.
With the continuous efforts of the leaders and the multi-party coordination of the Epidemic Prevention Office, the patient finally underwent two hemodialysis at the temporary isolation point of Tianyou Hospital, and then was transferred to the designated hemodialysis hospital of Huashan North Hospital for treatment on the afternoon of the 20th (Wednesday), which made us all breathe a long sigh of relief.
From the first fruitless transfer on the 15th to the successful transfer on the 20th, these five days are not only a test for patients between life and death, but also a huge test for Tianyou Hospital. In the case of problems in the first transfer, the leaders of Tianyou Hospital have been urgently looking for solutions to soothe the emotions of patients and their families, and set up temporary isolation points to do hemodialysis for patients under the pressure of being closed, and actively look for designated hospitals for patients to do hemodialysis.
During this period, we deeply felt the care and love of the medical staff of Tianyou Hospital for the patients, and experienced the responsibility and responsibility of the hospital leaders. "The epidemic is merciless, there is love in the world", sending charcoal in the snow is precious, and this move of Tianyou Hospital has not only saved the life of a patient, but also saved a family. In this special period of serious epidemic, it has brought full positive energy to all of us and put a shot in the arm to fight the epidemic.
This thank-you letter is the common voice of the patient Gao's family and all the relatives living in Shanghai, and pays high respect to the leaders of Shanghai Tianyou Hospital and all medical staff.
Family and friends
2022-4-20
Under the epidemic situation, hemodialysis patients are one of the "most difficult" groups, one is because hemodialysis cannot be stopped for a long time, the other is that they are weak in physique and are susceptible to infection, coupled with the "lag" of nucleic acid test results, a little carelessness will "bring yang" hemodialysis, bringing unpredictable serious consequences.
This is exactly the case, although the hemodialysis room of Tianyou Hospital has established a complete set of plans after three years of fighting the epidemic, and has maintained a stable, safe and normal hemodialysis. But the cunning virus is invincible, and the patient in the letter is the "unfortunate recruit".
"It is quite dangerous for patients to be positive for hemodialysis patients." Director Zhang Ran introduced that at present, the epidemic situation is widespread, medical resources are relatively insufficient, especially there are fewer designated hospitals with hemodialysis, it is very difficult to meet positive isolation, but also to be able to hemodialysis at the same time, this patient is encountering this problem.
For the safety of patients, with the full support of the competent departments and hospital leaders, Vice President Jiang Ping of Tianyou Hospital led the Medical Department, the Infection Control Office and the General Affairs Department to the front-line command and coordination of the hemodialysis room, and quickly established a special "isolation hemodialysis room" and equipped with special care.
Lu Huanqing, director of the Infection Control Office, conducted on-site guidance for many times, carried out comprehensive sanitize and ultraviolet radiation on the environment of the ward and the hemodialysis room, the surface of objects, machinery and equipment, and cut off the source of infection. Through the efforts of many parties, the patient was smoothly transferred to the designated hospital for treatment on the 20th.
"During the sealing and control period, suspected patients are transferred to transitional single room isolation, inpatient dialysis is taken on bedside dialysis, medical staff are protected at the second level, personnel are prohibited from going out and entering to reduce mobility, and routine clinical work is done to ensure medical quality and safety." Director Zhang Ran introduced that under the guidance of the Medical Affairs Department and the Infection Control Office, active epidemic prevention was carried out, and close cooperation with general logistics was carried out to provide living security for medical staff and patients, stabilize the mood of personnel, and effectively control the spread of the epidemic.
The medical staff of the hemodialysis room are always accompanied and fully guard the "lifeline" of hemodialysis patients. Dr. Zhang Jinzhu takes good care of the patients, constantly coordinates and communicates with the patients' families, and assists in solving the patients' living problems. Nurse Gu Keye took the initiative to sign up as a "special needs nurse" and went to the emergency hemodialysis room for many consecutive days to conduct bedside dialysis for patients. The patience and care of the medical team has won the understanding and cooperation of patients and families, and also deepened the relationship between doctors and patients.
In the letter, the patient sincerely expressed his gratitude, but also praised the responsibility and decisive decision-making of the leaders of Tianyou Hospital, and highly praised the humanitarian spirit of Tianyou medical staff.
"During the critical period of the fight against the epidemic, we have only done what we can, and this is what we should do as hospitals and doctors." Director Zhang Ran said that at present, the hemodialysis room has opened a special hemodialysis patient channel to ensure normal dialysis of patients. As the patient said in the letter, "the epidemic is merciless, there is love in the world", and I hope that through the joint efforts of the whole society, doctors and patients will be united in one heart, so that the great love between people will become the confidence and strength to defeat the epidemic.
Here, Tianyou Hospital expresses its sincere thanks to the trust and encouragement of patients and relatives and friends, and wishes patients a speedy recovery!
Shanghai Tianyou Hospital News Center
Author: Xiao Tian / Xiao Zhi
Editor: Xiao Zhi
Photo: Nephrology / Xiao You
Review: Khan Qing
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