When buying cars and houses, you must be cautious and cautious, because the prices of these things are relatively expensive, and there are a lot of consumption traps. Some car owners obviously spent money to buy new cars, but the cars mentioned are inventory cars, display cars, and who should bear the losses suffered by the owners?
A man in Hangzhou, Zhejiang Province, Mr. Shen, went to see a car at a local GAC Eian flagship store, and Mr. Shen saw an Eian V plus, and the price of the naked car was 182,000. Mr. Shen negotiated the price and model with the 4S store salesman, and the sales promised to give him a new car from the 4S store.
Mr. Shen and the 4S shop signed a car purchase contract on the spot after negotiating, and a few days later, Mr. Shen went to the 4S shop to pick up the car according to the agreement and paid 182,000 yuan for the car. The salesman drove a new white car from the garage, and Mr. Shen roughly checked the condition of the car for a while and drove away.
After Mr. Shen drove the car home, he suddenly remembered that when he went to the 4S shop to see the car a few days ago, he took a photo of the display car. He flipped through the album and looked closely, and found that a photo of the trunk was just a picture of the frame number of the display car.
Mr. Shen found that the last few numbers on the frame number of the display car were exactly the same as the frame number of his car. Mr. Shen quickly took out a mobile phone photo and compared it with his car, and he found that the car he had just bought was not a new car at all, but a display car that was placed in the lobby of the 4S store a few days ago.
Mr. Shen immediately contacted the staff of the 4S shop and told them that the car was wrong, and that what he bought was obviously a new car, so why did he bring back the display car? After checking the model, the staff told him that the staff accidentally took the wrong car keys when picking up the car, and drove the wrong car, which was human error and not consumer fraud.
The dealer explained to Mr. Shen that the new car that Mr. Shen was looking at was exactly the same as the display car model, color, and interior of the 4S shop. On the same day, another owner came to the store to see the car and saw the display car. Mr. Shen and another owner picked up the car at the same time, and the wrong car key was taken when the car management picked up the car to confuse the two cars.
The sales staff also called up the monitoring of the showroom to Mr. Shen, and the inventory car that Mr. Shen bought was actually a new car, and the car was only placed in the exhibition hall for three days. Mr. Shen said that he could not accept it, when he bought a car, he asked for a new car, but what he bought was a display car, although the car was only put for three days, but it was touched by many people.
Mr. Shen did not believe that the staff accidentally drove the wrong car, he asked the 4S shop, is it that the sales staff does not even know which car they drove? How can it be confused? Mr. Shen asked to return the car or change to a brand new car, and the 4S shop did not accept Mr. Shen's appeal and could only give away 5 maintenance.
Mr. Shen did not accept the compensation conditions of the 4S shop, and he decided to take legal means to solve the problem and protect his legitimate rights and interests. Many netizens said that they understood Mr. Shen very much, and what he bought was obviously a new car, but what he mentioned was a display car, and he was definitely uncomfortable. 4S stores selling display cars must inform the owner of the truth, and the price of the display car is slightly lower.
The 4S shop made its own mistakes, mentioned the wrong car, and finally only wanted to make up for 5 maintenance trips to Mr. Shen. The maintenance cost of electric vehicles is already very low, and the 5 maintenance gifted by the 4S shop is almost zero cost, how many people are willing to accept such a result?
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